Multilingual Senior Benefits Specialist People Operations Madrid, Spain

Geotab Inc.; Madrid; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading technology company in Madrid is seeking a Multilingual Senior Benefits Specialist to manage benefits documentation and payroll for international programs. This role involves compliance with regulations, communicating with employees about benefits, and working closely with HR and Finance teams. The ideal candidate will have 5 to 8 years of experience in benefits administration, fluency in English and another language, and strong analytical skills.

Servicios

Flex working arrangements

Home office reimbursement

Medical & dental benefits

Tuition reimbursement

Pension contributions

Formación

• 5 to 8 years of experience in benefits and leave administration, especially international benefits.
• Fluency in English and at least one European language.
• Strong knowledge of payroll and benefit regulations in Europe.

Responsabilidades

• Manage benefits documentation and payroll administration.
• Ensure compliance with international employee benefits laws.
• Communicate benefit options to eligible employees.

Conocimientos

Analytical skills

Project management

Verbal communication

Written communication

Educación

Bachelor’s degree in business or HR

Herramientas

Google Suite

Descripción del empleo

Overview

Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out ourblog and follow us @InsideGeotab onInstagram. Join ourtalent network to learn more about job opportunities and company news.

Who you are

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Multilingual Senior Benefits Specialist manages and administers the day-to-day requirements of Geotab’s benefits documentation, payroll administration and benefit requirements for the international benefit programs. This position acts as a support to service staff requests, changes and administration as part of the employee transition during onboarding and offboarding processes. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you\'ll do

As a Multilingual Senior Benefits Specialist your key area of responsibility will work with the benefits management team to ensure delivery of innovative, consistent, and cost-effective services that support, sustain, and improve our benefits administration while in compliance with all country regulatory and legal requirements. The Senior Benefits Specialist serves as a role model for the delivery of high-quality customer service through a variety of channels. You will be responsible for the implementation of the project tasks, as well as managing day-to-day activities. You will also need to provide regular status reports to key partners to ensure the project is on time and meeting expectations. You will need to work closely with the Geotab’s Human Resources, Legal and Finance team.

To be successful in this role you will be a self-starter with strong written and verbal communication skills, and have the ability to quickly understand complex, technical concepts. In addition, the successful candidate will have strong analytical and project management skills with an ability to identify needs, develop effective solutions, and manage projects through completion. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.

How you\'ll make an impact

• Contact all newly eligible staff regarding their benefit options and enrollment time-frames.
• Ensure the accuracy of all benefits enrollments to provide vendors with accurate eligibility information.
• Administer all leave of absence programs; collaborates with the payroll department to ensure accurate employee pay as well as benefit premiums met while on leave; and maintains compliance with country leave of absence and employment laws.
• Recommends revisions to company leave policies to ensure compliance with country and local laws and regulations.
• Work closely with internal teams on benefit requirements for leaves of absence requests and disability paperwork.
• Communicates with employees regarding their needs for leave and ensures they are aware of any documentation needed as well as their responsibilities while out (if leave is approved).
• Respond to benefit inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
• Subject matter expert in supporting the HR team and other business groups by answering questions, providing information, and completing analysis.
• Advises management when resolving benefits issues.
• Administer investment retirement plans and ensure proper enrollment and terminations occur from the plan and verify all compliance activities are completed, any issues are resolved, and all required reporting is completed.
• Respond to all investment retirement savings plan inquiries from managers and employees relating to enrollments, plan changes and contribution amounts for assigned regions.
• Regularly audits and performs quality checks to ensure the accuracy of all benefit related data in the HRIS, changes to personnel, provides vendors with accurate eligibility information, and provides necessary reports for allocation / billing charges.
• Ensure data integrity by running and analyzing parallel reports.
• Compare vendor invoices against internal reporting and resolve disputes.
• Ensure all compliance activities are completed, any issues are resolved, and all required reporting is completed.
• Use strong data analysis skills to identify and isolate any possible issues or opportunities for improvement, and drive the process to remediate the issue.
• Act as a liaison between outside administrators (broker, insurance carriers and voluntary benefit providers) and customers (HR, payroll, and employees) to ensure timely resolution of eligibility and claim disputes as well as effective administration of company plans.
• Build and maintain relationships with brokers, plan providers, and HR Business Partners.
• Ability to manage several complex projects simultaneously while working under pressure to meet deadlines. Requires strong analytical skills and a thorough knowledge of plan designs.
• Ensures benefit related processes and procedures are documented and up-to-date, cross-train with other benefit team members, as needed.
• Responsible for handling open enrollment including employee communications, and enrollment system administration in conjunction with brokers / plan providers.
• Work with carrier representatives to coordinate activity for a smooth implementation of new plans.
• Researches market trends for healthcare plans, including medical, dental, vision and disability insurance.
• Educate employees on available benefits options, including conducting informational sessions, and preparing communications materials.

What you\'ll bring to this role

• 5 to 8 years experience in benefit, retirement, and leave administration with at least 3 years experience specifically focused on international benefits, particularly within European countries.
• Bachelor’s degree in business, human resources (HR), human resource management or human resource administration or related field is asset.
• Fluency in English and at least one other European language (e.g., German, French, Spanish, Italian, and Portuguese) is required .
• Strong knowledge in international payroll / benefit local region regulations governing employee benefits, retirement savings and insurance programs.
• Meticulous attention to detail and superior proofreading abilities.
• Strong analytical skills with the ability to problem solve and identify process improvements.
• Ability to establish and maintain effective working relationships with HR team, other departments, plan providers, vendors, brokers, and employees.
• Authentic, effective, and professional communication style including the ability to communicate effectively in person and by email and phone.
• Ability to use time effectively and efficiently while managing multiple priorities.
• Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).
• Ability to work with a high degree of autonomy through ambiguous circumstances.
• Entrepreneurial mindset and comfortable in a flat organization.

Why Geotab

If you got this far, we hope you\'re feeling excited about this role! Even if you don\'t feel you meet every single requirement, we still encourage you to apply.

Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

Why job seekers choose Geotab

• Flex working arrangements
• Home office reimbursement program
• Fantastic state of the art office
• Public transportation reimbursement
• Employer pension contributions
• Generous medical & dental benefits offered to you and family members
• Electric vehicle purchase incentive program
• Subsidized fitness membership
• Co-pay tuition reimbursement
• The above are offered to full-time permanent employees only

How we work

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL / 10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.