LLP - IT Support Specialist

DHL Germany; Valencia; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading logistics company in Valencia is looking for an IT support professional to ensure system functionality and provide L1 support. The ideal candidate will have a minimum of 2 years’ experience in IT service, be fluent in English, and possess excellent communication skills. Join us at this certified Top Employer and help shape the future of logistics.

Formación

• Minimum of 2 years of IT service experience in L1 support.
• Strong communication skills, both written and verbal.
• Ability to manage requests from internal/external customers.

Responsabilidades

• Provide out of hours functional support.
• Ensure systems are operational and manage queries.
• Schedule and run Application Management routines.

Conocimientos

English (Fluent)

IT Service Experience

Communication

Team Player

Planning and Organisation

Descripción del empleo

Overview

Is IT your passion? Logistics is future! IT Passion and your future in DSC Supply Chain Valencia center of excellence, the better place to work! Top Employer Certi fied Spain and Europe

Responsibilities

• To ensure that the assigned user community is functional and can operate the business with minimum disruption providing out of hours cover as required.
• Undertaking general systems housekeeping
• Application functional support and L1 for all systems related issues & queries as the interface between the Business Operations management, Customers IT management and IT Team in order to Improve system performance/functionality & efficiencies.
• Scheduling and running of Application Management routines
• Contribute to a safe, secure, clean and fair work environment for team colleagues.
• Ensure that DHL & Customer company policies are applied where applicable.
• Training and Documentation - define requirement for and then facilitate creation and maintenance of required IT documentation.
• Work with third party service providers & partners, (both internal & external)

Requirements

• Language Requirements English (Fluent)
• IT Service Experience: 2 years minimum (L1 support)
• Internal/External Customer & Service Provider Request Management
• IT Literate
• Communication (written and verbal)
• Team Player
• Planning and Organisation

Apply now and shape the future of logistics with us!
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