Italian-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Barcelona; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A recruitment agency is looking for a Customer Expert to communicate with customers via multiple channels. This role requires fluency in Italian and strong communication skills in English. The position offers a remote work model in Greece along with comprehensive relocation support, competitive salary, and opportunities for professional growth.

Servicios

Support for relocation including flight and accommodation

Competitive monthly salary with bonuses

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Formación

• Fluency in Italian is essential.
• Communication skills in English at B2 level are required.
• Must possess exceptional soft and problem-solving skills.

Responsabilidades

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure timely resolution.
• Maintain high customer satisfaction.

Conocimientos

Fluency in Italian

Very good communication skills in English B2 level

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful and able to multitask

Team player in a fast-paced environment

Descripción del empleo

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do

• Communicate with customers via phone, chat & email
• Track and follow cases to ensure they close in an efficient and timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Italian
• Very good communication skills in English B2 level
• Exceptional communication & soft skills as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful able to multitask
• Thrive as a team player in a fast-paced high-energy change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece; we cover your flight tickets, expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary; 2 extra salaries per year; monthly performance bonus; Sundays and public holidays are paid at 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Key Skills

• Instrument
• Business Consultancy
• Cosmetology
• Elevator Maintenance
• AC Maintenance
• Marine Services

Experience: years

Vacancy: 1