Installation Technician

ASSA ABLOY Group; Cornellà de Llobregat; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A global leader in access solutions seeks an Installation Technician in Cornellà de Llobregat, Spain. The ideal candidate will manage remote installations and configurations while providing technical support for the VConnect solution. Experience in technical support and strong communication skills are essential. The role offers competitive rewards and resources for career development.

Servicios

Generous total rewards package

Career development resources

Working equipment provided

Formación

• Experience in technical support, installation, or integration of technology solutions.
• Basic to intermediate knowledge of networks, connectivity, APIs, or system integrations.
• Ability to adapt to new tools and contribute to their operational development.
• Strong communication skills to interact with clients and internal teams.
• Organizational skills and attention to detail.
• Proactivity, problem-solving attitude, and customer orientation.

Responsabilidades

• Perform remote installations and configurations of VConnect.
• Actively contribute to the definition and improvement of implementation processes.
• Conduct connectivity tests, technical validations, and customized configurations.
• Document each intervention and case in internal platforms.
• Work closely with the development team.
• Participate in ongoing training sessions.

Conocimientos

Technical support

Installation

Network knowledge

Communication skills

Organizational skills

Problem-solving

Advanced English

Herramientas

Zoho

Redmine

Descripción del empleo

Overview

Join to apply for the Installation Technician role at ASSA ABLOY Group.

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world. Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users.

Your Role

As an Installation Technician for the VConnect solution, you will be part of the core team leading the implementation, configuration, and technical support of this new solution, designed to connect communication, management, and automation systems within the hospitality environment. You will work directly with clients, distributors, and internal teams to ensure an efficient and scalable rollout of the product. This role requires a proactive mindset, adaptability to an evolving solution, and active participation in its continuous improvement.

Responsibilities

• Perform remote installations and configurations of VConnect, following established technical and functional procedures.
• Actively contribute to the definition and improvement of implementation processes as the product is rolled out.
• Conduct connectivity tests, technical validations, and customized configurations for each client.
• Respond to requests or incidents during installation, commissioning, and post-sales phases.
• Document each intervention and case in internal platforms (CRM, ticketing systems, knowledge bases).
• Work closely with the development team and Technical Coordinator, providing valuable operational feedback.
• Participate in ongoing training sessions to stay updated on new features and use cases.
• Work toward the continuous improvement objectives of your department.
• Help identify unmet functional needs and propose improvements based on client experience.

Qualifications

• Experience in technical support, installation, or integration of technology solutions.
• Basic to intermediate knowledge of networks, connectivity, APIs, or system integrations.
• Ability to adapt to new tools and contribute to their operational development.
• Strong communication skills to interact with clients and internal teams.
• Experience with ticketing platforms like Zoho or project management tools like Redmine (a plus).
• Organizational skills and attention to detail to maintain orderly processes.
• Advanced level of English (other languages are a plus).
• Proactivity, problem-solving attitude, and customer orientation.

What You Can Expect From Us

• Generous and competitive total rewards package.
• Comprehensive and career-development resources to expand your skills and maximise your potential.
• Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate.
• Working equipment will be provided by the company.

Application

You can submit your application by clicking ‘Apply Now’. We will not consider applications received via e-mail or through other channels. We will review applications continuously, so please apply as soon as possible.

About Us

Featuring four times in Forbes’ most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that provide real added value to our customers. As a group, our goal is to everyday help billions of people experience a more open world. We’re proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors and entrance automation.

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. We value results and empower our people to build their career around their aspirations and our ambitions, supporting them with regular feedback, training, and development opportunities. We encourage growth locally, regionally, or even internationally. We value diversity and inclusion.

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