German-Speaking Support Agent — Remote

SIXT; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading company in premium mobility is seeking a German speaking Support Agent for their SIXT Ride service. This fully remote position requires fluency in German and English, with a passion for customer service and at least a year of relevant experience. Applicants will support both customers and chauffeurs, ensuring high-quality transport services. The role offers flexibility, professional growth opportunities, and a range of employee benefits. Join the team and redefine premium mobility with us every day!

Servicios

Work-Life Balance

Employee Benefits

Team Building Activities

Professional Growth

Formación

• Minimum of 1 year of experience in a similar customer-facing or service-oriented role.

Responsabilidades

• Act as the interface between customers and chauffeurs.
• Ensure high-quality standards are met and every customer is safely transported.
• Monitor driver punctuality and organize alternatives if necessary.
• Assign drivers to each booked transfer.
• Coordinate pickups between drivers and customers at various locations.
• Take care of every customer regardless of their status.

Conocimientos

Fluency in both German and English

Passion for customer service

Proficiency with MS Office tools

Ability to work effectively in a remote environment

Proactive, solution-oriented mindset

Descripción del empleo

A leading company in premium mobility is seeking a German speaking Support Agent for their SIXT Ride service. This fully remote position requires fluency in German and English, with a passion for customer service and at least a year of relevant experience. Applicants will support both customers and chauffeurs, ensuring high-quality transport services. The role offers flexibility, professional growth opportunities, and a range of employee benefits. Join the team and redefine premium mobility with us every day!