German speaking Remote in Spain

Nexusbal; Marbella; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A tech support company is looking for a Remote Customer Service Representative based in mainland Spain. This role supports customers through technical inquiries related to audio products. Candidates should be fluent in German and possess solid English communication skills. The position offers a competitive salary and chances for career development, with remote work options available across mainland Spain.

Servicios

Competitive base salary

Performance bonus

Full paid training

Career growth programs

Language classes

Formación

• Fluent in German and solid English required.
• Strong communication and customer care skills are essential.
• Experience in tech support or fast-paced customer service is preferred.

Responsabilidades

• Assist customers through incoming support requests.
• Troubleshoot technical incidents.
• Resolve issues with specialized products.

Conocimientos

Fluency in German

Solid command of English

Great communication skills

Customer care skills

Interest in audio products

Herramientas

Windows

macOS

Descripción del empleo

Remote Customer Service Representative – Tech & Audio Support (Spain, Mainland Only)

Remote from anywhere in mainland Spain (excluding islands) or hybrid from our Barcelona office
Full-time · Temporary contract

Join a dynamic, multilingual team supporting innovative brands across industries like technology, travel, fashion, and finance.

What’s in it for you?

• Competitive base salary 19,634 euros gross/year+ performance bonus
• Full paid training (no prior experience needed!)
• Work-from-home setup available across mainland Spain
• Hybrid if you live in Barcelona
• Career growth programs, language classes & leadership development
• 39h/week schedule: Monday–Friday between 09:00 and 20:00

Your mission:

• Assist customers through incoming support requests
• Troubleshoot incidents requiring deeper technical know-how
• Resolve issues related to specialized products like SoundTouch
• Keep users updated with resolution progress

What we’re looking for:

• Fluency in German and a solid command of English
• Great communication and customer care skills
• Experience or interest in audio products, wireless networking & live music tech
• Familiarity with Windows and macOS
• Prior experience in tech support or a fast-paced customer service role

Please note: Remote work is only available from mainland Spain. Applications from residents in the islands unfortunately cannot be considered for remote roles.