(German) Customer Service Representative

Eugenia Talent; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

Join a leading global company as a Customer Service Representative in Barcelona. This on-site role involves providing exceptional support to customers in German and English, with a focus on satisfaction and adherence to high service standards. Enjoy a competitive salary, comprehensive training, and a supportive work environment in a modern office.

Servicios

Competitive salary with performance-based bonuses

Comprehensive initial training

Team activities and supportive environment

Formación

• Fluency in German (C2 level) required.
• Advanced English skills (minimum B2 level).
• Clean criminal record required.

Responsabilidades

• Provide exceptional customer support via email and phone.
• Respond to customer inquiries regarding products and services.
• Manage and resolve customer requests within designated timeframes.

Conocimientos

Fluency in German

English skills

Customer service skills

Descripción del empleo

(German) Customer Service Representative

About the job (German) Customer Service Representative

Location:

Barcelona, Spain

About the Company:

Are you ready to launch your international career with a globally renowned company that prioritizes its employees?

Join a dynamic and multicultural team in Barcelona! Work in a cutting-edge environment focused on new technologies, offering endless opportunities for professional development and growth.

Your Responsibilities:

• Provide exceptional customer support via email and phone in a friendly, professional manner.
• Respond to customer inquiries regarding products and services, offering accurate and relevant information.
• Track and follow up on customer interactions to ensure effective communication.
• Manage and resolve customer requests within the designated timeframes.
• Ensure customer satisfaction while adhering to the companys standards.
• Uphold the companys image by delivering high-quality service to customers.

Requirements:

• Fluency in German (C2 level); a native level is highly preferred.
• Advanced English skills (minimum B2 level); a test will be conducted during the recruitment process.
• The position is on-site in Barcelona (no remote work or telecommuting).
• Valid EU ID or passport to sign a contract in Spain (no visa sponsorship or other permits provided).
• A clean criminal record will be required.
• Competitive salary with performance-based bonuses.
• Comprehensive initial training and ongoing learning opportunities.
• Modern, spacious office in an attractive Barcelona location.
• Fun team activities and a supportive work environment.
• Full-time contract (39 hours/week), Monday to Friday, 9:00 AM to 6:00 PM.

How to Apply:

• Submit your updated CV with your application.
• Expect a call from our recruitment team.
• Complete the selection process, including a B2-level English test.
• Start your exciting new adventure in Barcelona!