Finnish-Speaking Customer Success Executive (B2B SaaS)

BizAway S.r.l. (ES); Barcelona; Híbrido; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading travel tech firm in Barcelona is on the lookout for a Customer Success Executive who is fluent in Finnish and English. You will manage a portfolio of clients in the Nordics, ensuring successful onboarding and satisfaction. Ideal candidates have at least 1 year of experience in Customer Success or B2B Account Management and possess strong communication skills. This position offers a competitive salary and a dynamic work environment with flexible working policies.

Servicios

Competitive salary

Bonus opportunity

Career development

Flexible working policy

Free coffee and beers

Friday afternoons off

Formación

• 1+ years of experience in B2B Account Management or Customer Success.
• Comfortable working with client dashboards.
• Proactive and thrives in a fast-changing environment.

Responsabilidades

• Manage a portfolio of corporate clients to ensure satisfaction and growth.
• Deliver tailored onboarding resources to each client.
• Track client health and mitigate churn.

Conocimientos

Fluent in English

Fluent in Finnish

Strong communication skills

Client-first mindset

Organized

Herramientas

CRM tools (Salesforce preferred)

Descripción del empleo

A leading travel tech firm in Barcelona is on the lookout for a Customer Success Executive who is fluent in Finnish and English. You will manage a portfolio of clients in the Nordics, ensuring successful onboarding and satisfaction. Ideal candidates have at least 1 year of experience in Customer Success or B2B Account Management and possess strong communication skills. This position offers a competitive salary and a dynamic work environment with flexible working policies.