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A leading global energy management company in Barcelona is looking for an experienced Business Relationship Manager for its digital department. The role involves managing IT demands, ensuring operational stability, and driving efficient support processes. Candidates should have at least 5 years of experience with SAP systems and a strong background in financial processes. This position offers a hybrid work model, a flexible schedule, and comprehensive health and wellness support.
⚡ Do you dare to lead the digital transformation to create a more sustainable world?
At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you!
Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing.
Drive an effective and efficient support process in close collaboration with our vendors to the benefit of our business stakeholders
Manage the IT demands in accordance with the overall IT Schneider Digital Strategy
Participate in global projects across Region Europe. Ensure local involvement as well as local adoption of the solution
Provide functional specification of smaller change request. Be the bridge between Business and our partners/vendors.
Establish good relationship with Stakeholders and Key Users within own perimeter
Ensuring operational stability and efficiency across the support model.
Driving an effective support process.
Being accountable for critical incidents management.
Managing the operational and functional lifecycle of IT subjects in the perspective of end-to-end business processes.
Following and managing local projects or enhancement realization.
Clarifying needs expressed by users and validating requests.
Transforming user requests into understandable demands for solution partners.
Following up on the quality and testing of final solutions with vendors/solutions and business partners.
Delivering local and global projects within theSolution IT scope (Finance and Controlling).
Prioritizing projects and activities to fit Schneider Digital priorities.
Managing and challenging project demands from the business and ensuring they are driven forward by suppliers or other Schneider Digital teams.
Working closely with global capabilities owners and understanding new evolutions within the perimeter to promote the re-use of available functionality.
Acting as the contact person for suppliers (DTC team) within FICO activities.
Establishing sound relationships with functional key users and other key stakeholders.
Ensuring that business needs are correctly taken into account by other teams/vendors and providing regular reports on demand.
Setting up regular service follow-up meetings with the business and providing information about new evolutions/projects/enhancements.
Following up on action plans to address issues and business needs.
Securing and mastering application management and ownership, including technical debt reduction.
Ensuring data quality, knowledge of costs, and L2 support.
Maintaining key documentation in the app repository, including high-level architecture diagrams, clear contact & escalation matrix, and constant control for the inflow of new applications.
We adapt to you
With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities.
We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home.
Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most.
Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences.
Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid).
We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one.
We take care of you
With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy virtual medical care and 24/7 psychological support, as well as access to nutrition counseling, fitness classes, and more!
From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best.
Your well‑being is our priority. You will have medical service at your workplace for close attention to any medical needs.
We empower you
With Open Talent Market, our AI‑driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally.
We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program.
We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores.
You will have life insurance for your protection.
We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more.
With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services.
Participate in company‑subsidized volunteer programs to contribute to our community and have a positive impact on your environment.
We are an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
You can find out more about our Trust Charter here.
What will you get? (Reiterated for emphasis)
⚡ Do you dare to lead the digital transformation to create a more sustainable world?
At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals… (prized summary)
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
Become an IMPACT Maker with Schneider Electric – apply today!