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A growing consumer brand is seeking an Ecommerce Head of Operations to manage supply chain and logistics, ensuring stock availability and KPI tracking. The ideal candidate will have experience in operations for eCommerce brands and possess strong analytical skills, making independent decisions while collaborating on strategy. This is a full-time remote role with flexible hours and a culture of entrepreneurial ownership.
Concept Global, part of Robust Goods, is a fast-growing consumer brand in the travel and fashion space. We’re in an exciting growth phase where every team member directly shapes our trajectory. Our culture thrives on flexibility, transparency, and entrepreneurial ownership – we value people who take initiative, think like entrepreneurs, and feel true ownership of their work.
About the Role:
We are looking to hire a motivated, experienced Ecommerce Head of Operations who has a strong background in supply chain management, forecasting, and system building. This role requires excellent organizational skills, the ability to create and refine operational systems, and strong decision-making abilities. You will complement the founder’s creative focus by handling the detail-oriented, analytical side of operations.
This is a full-time remote role.
We are looking for an Ecommerce Head of Operations, specifically with these requirements:
Your responsibilities will include (but not limited to):
This Position Is Perfect For You If…
You thrive in structured, detail-oriented environments and know how to build processes that bring order and efficiency.
You’re analytical and calm under pressure.
You excel at problem-solving, are comfortable making decisions, and can manage challenges without stress.
You’re motivated by ownership.
You’ll be trusted with a key leadership role in a scaling company, where your decisions and systems directly shape success.
Our hiring process is made up of four parts, so please be aware that you will need to dedicate time to a questionnaire, a video, and two 1-on-1 interviews.
Thank you for taking the time to consider this position. I look forward to hearing from you soon!
We are an equal opportunities employer and welcome applications from all qualified candidates.