Customer Service Representative (Athens)

Wibit Consulting & Services (WibitCS); España; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading Outsourcing/BPO consultancy in Athens is seeking an English-speaking Customer Service Representative. The role involves handling customer inquiries and providing accurate information. Ideal candidates should have a positive attitude and customer service experience. This position offers competitive compensation and a supportive work environment.

Servicios

Competitive base salary

Meal allowance

Performance-based bonuses

Flexible shift scheduling

Up to 25 days of paid annual leave

Comprehensive benefits package

Formación

• Fluent in English, both spoken and written.
• Prior experience in customer service preferred.
• Comfortable navigating various computer systems.

Responsabilidades

• Handle inbound customer inquiries professionally.
• Use internal tools to provide accurate information.
• Introduce additional products based on customer needs.

Conocimientos

Fluent/Native English (C1)

Customer service experience

Positive attitude

Educación

High school diploma or equivalent

Descripción del empleo

We are working with a leading Outsourcing/BPO consultancy on the lookout for an English-speaking Customer Service Representative to join their team in the heart of Athens. This is an exciting opportunity to represent a major retail brand in a dynamic, international environment!

Location: Athens, Greece
Employment Type: Full-time
Industry: Retail / Outsourcing / Customer Experience
Languages: English (C1)
Compensation: Base salary + meal allowance + performance bonus

Responsibilities:

• Handle inbound customer inquiries with professionalism and empathy
• Use internal tools and resources to deliver accurate information and effective resolutions
• Occasionally introduce additional products or services based on customer needs

Requirements:

• Fluent/Native English (C1 level), spoken and written
• Prior customer service experience preferred
• High school diploma or equivalent
• Comfortable navigating computer systems and common software
• Availability to work consistent overnight shifts
• Positive attitude and a willingness to learn new processes

Benefits:

• Competitive base salary with meal allowance and performance-based bonuses
• Flexible shift scheduling to support work-life balance
• Inclusive, supportive, and team-oriented work environment
• Continuous learning and internal career advancement opportunities
• Up to 25 days of paid annual leave
• Comprehensive benefits package tailored to your role
• Leadership that invests in your personal and professional development

Ready to take your customer service skills global and thrive in the vibrant city of Athens? This is your chance!