Account Manager (English-speaking) - On-site – Cloud Solutions GS04

Concentrix; Barcelona; Presencial; EUR 19.000 - 24.000; Jornada completa

Descripción de la vacante

A global technology company in Barcelona seeks an Account Manager who is proficient in English. In this full-time on-site role, you will manage customer inquiries, rectify billing issues, and support various account-related tasks. The position offers a salary of €19,054.52 gross annually, up to €4,000 in bonuses, and private medical insurance. Join a diverse team and thrive as part of a company that values its employees.

Servicios

Private medical insurance

Full paid training

Career development program

Formación

• Proficient or bilingual in English; other languages are a plus.
• Experience in finance is preferable.
• Must be highly empathetic and self-motivated.

Responsabilidades

• Field support tickets.
• Triage customer questions on application status.
• Rectify credit issuance and billing issues.

Conocimientos

Proficient or bilingual in English

Finance background / experience

Highly empathetic

Ability to deal with objections

Excellent time management skills

Self-motivated

Good communication and listening skills

Team player

Logical approach to problem solving

Descripción del empleo

Overview

Account Manager (English-speaking) - On-site – Cloud Solutions GS04

Join to apply for the Account Manager (English-speaking) - On-site – Cloud Solutions GS04 role at Concentrix

Account Manager (English-speaking) - On-site – Cloud Solutions GS04

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Account Manager in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.

What you will do in this role

• Field support tickets
• Triage customer questions on application status, exceptions, and reevaluations
• Rectify credit issuance and billing issues
• Provide program overview and proper routing to Google FTEs regarding field questions

Your Qualifications

• Proficient or bilingual in English; other languages are a plus
• Finance background / experience (preferable)
• Highly empathetic
• Ability to deal with objections
• Excellent time management skills
• Self-motivated
• Good communication and listening skills
• Team player
• Logical approach to problem solving

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

• Full-time contract, 39 hours / week: Rotative Monday to Sunday from 9:00 to 20:00
• Salary offer: 19 054,52 euros / gross yearly + up to 4000 in bonus euros / gross yearly and private medical insurance
• Great office location in Barcelona
• Full paid training about the company and the project you will be working on
• Career development program and specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Equal Opportunity Employer

Concentrix is an equal opportunity employer

We’re proudly united as one team, one company, globally. We’re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Location

ESP Barcelona - C / de la Selva de Mar, 129

Language Requirements

English

Time Type : Full time

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Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting

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