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SERVISCOPE AG
Outbound Team Lead
Job summary
A leading technology-driven logistics provider in Germany is looking for an Outbound Supervisor to oversee daily warehouse operations. You will be responsible for coordinating team activities, ensuring resource allocation, and maintaining high levels of inventory accuracy. The ideal candidate has over 1 year of experience in logistics or warehouse operations, strong leadership skills, and proficiency in both English and German. This position offers the chance to improve operational processes and enhance service quality through effective supervision.
Qualifications
- 1+ years in warehouse or logistics operations, preferably with team supervision.
- Strong leadership, coaching, and communication skills.
- Meticulous in monitoring processes and performance metrics.
Responsibilities
- Supervise daily outbound warehouse operations.
- Coordinate staff schedules and allocate resources.
- Train and mentor a team of warehouse operatives.
- Maintain high levels of inventory accuracy.
- Identify and resolve operational bottlenecks.
Skills
JD Logistics, part of JD.com, is a leading technology-driven supply chain and logistics services provider. We are committed to delivering excellence in service, efficiency, and customer satisfaction through our smart logistics network. Our success is driven by strong leadership, innovation, and a relentless focus on continuous improvement.
We are seeking a proactive and detail-oriented Outbound Supervisor to lead daily warehouse operations, coordinate team activities, and ensure smooth workflow across different operational groups. In this role, you will play a key role in staff management, process optimization, and cross-functional coordination to enhance efficiency, reduce costs, and improve overall service quality.
- Supervise daily outbound warehouse operations, including goods delivering, quality checks, and picking processes.
- Coordinate staff schedules and allocate resources efficiently to meet volume demands.
- Lead, train, and mentor a team of warehouse operatives to ensure consistent performance and adherence to safety and quality standards.
- Maintain high levels of inventory accuracy and warehouse organization.
- Identify and resolve operational bottlenecks and delays.
- Experience: 1+ years in warehouse or logistics operations, with experience in team supervision or operational coordination preferred.
- Languages: Proficiency in English & German (both written and spoken).
- Leadership & Communication: Strong team management, coaching, and cross-functional collaboration skills.
- Problem‑Solving: Ability to quickly identify issues, implement solutions, and maintain smooth operations.
- Attention to Detail: Meticulous in monitoring processes, workflows, and performance metrics.
- Proactive & Collaborative: Able to work closely with multiple teams to ensure alignment and continuous improvement.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.