A leading customer service recruitment agency is seeking motivated Customer Service Specialists to provide support in German. The role is on-site in Lisbon and requires German language proficiency at C2 level and English at B2. Candidates should have great communication skills and a problem-solving attitude. Attractive benefits include a welcome bonus, meal and transport allowances, and relocation support.
Leistungen
Welcome bonus of 3,000 €
Meal allowance of 7.23 € per day
Transport allowance of 20 € per month
Health insurance from day one
Flight reimbursement for relocation
Shared accommodation for 280 €/month
Qualifikationen
C2 level proficiency in German required.
B2 level proficiency in English required.
Willingness to work on-site in Lisbon.
Aufgaben
Provide customer support in German via phone, chat, and email.
Handle customer inquiries with professionalism and empathy.
Troubleshoot and solve customer problems efficiently.
Ensure high customer satisfaction.
Kenntnisse
German at C2 level
English at B2 level
Communication skills
Problem-solving skills
Jobbeschreibung
Lisbon, Portugal | Full-Time | On-site
Are you ready to put your German at C2 level and English at B2 level skills to work all while enjoying the sunny vibes of Lisbon? We’re on the hunt for motivated and solution-driven Customer Service Specialists to join a buzzing e‑commerce support team right in the heart of this vibrant city.
Your mission, should you choose to accept it:
Work on‑site with rotating shifts, delivering top‑notch support to German‑speaking customers in a fast‑paced, exciting e‑commerce world.
Your schedule:
Monday to Sunday
07:00 – 23:00 (rotating shifts, so you get variety!)
2 rotating days off each week (because rest matters)
And hey, maybe one day 24/7 shifts but we’ll keep you posted!
What's in it for you?
A welcome bonus of 3,000 € (hello, extra cash!)
Meal allowance of 7.23 € per day because good food = good mood
Transport allowance of 20 € per month to keep you moving
Health insurance from day one (small monthly contribution, then it’s free after six months we’ve got you covered!)
Relocation support:
Flight reimbursement up to 400 € after six months because your journey matters!
Accommodation in a shared apartment for up to 12 months for 280 €/month with all bills included (deducted directly from your salary) so you can settle in stress‑free.
What you'll be doing:
Providing awesome customer support in German via phone, chat, and email
Handling every question with professionalism and a dash of empathy
Troubleshooting like a pro and solving problems fast
Making sure every customer walks away happy because you’re that good!
What we're looking for:
German at C2 level
English at B2 level
Ready and able to work on‑site in Lisbon
Great communication skills and a "lets get it done" attitude
If you’re ready to dive into the fast‑paced world of e‑commerce and live your best life in Lisbon, hit apply now – your next great adventure is waiting!
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.