Customer Support Representative

Cbtalents; Berlin; Vor Ort; EUR 30.000 - 35.000; Vollzeit

Zusammenfassung

An international customer support company is seeking Dutch-speaking Customer Support Representatives for an on-site role in Santos, Lisbon. The position offers competitive pay, a possible signing bonus, and full-time hours with a rotative shift schedule. Interested candidates should have fluent Dutch and at least B2 English proficiency. Relocation assistance is available for those moving to Lisbon from other locations within Portugal, making this an attractive opportunity for qualified applicants.

Leistungen

Possible signing bonus up to €2,500 (gross)

Paid training

Relocation bonus: €2,500 gross

Qualifikationen

• Fluent/native level in Dutch is mandatory.
• Good command of English at B2 level required.
• Must be available for rotating shifts.

Aufgaben

• Provide customer support to clients.
• Assist with inquiries and resolve issues.
• Work within a team to achieve service goals.

Kenntnisse

Dutch (fluent/native level)

English at least B2 level

Availability to work rotating shifts

Jobbeschreibung

Position: Customer Support Representative (Dutch Speaking)
Location: Santos, Lisbon – Portugal
Work Model: On-site
Start Dates: 2 February 2026 | 16 February 2026
Schedule: Rotative shifts, Monday to Saturday, 08:00–20:00

Job Description: We are looking for Dutch-speaking Customer Support Representatives to join an international team in Santos (Lisbon). The role involves providing customer support.

Requirements

• Dutch (fluent/native level)
• English at least B2 level
• Availability to work rotating shifts

Salary & Benefits

• Possible signing bonus up to €2,500 (gross)
• Full-time contract
• Paid training

Relocation Package (if applicable)

• Support with NIF and NISS
• Assistance in finding accommodation
• Relocation bonus: €2,500 gross (paid with first payroll)
• €1,500 gross for candidates relocating within Portugal (100 km+ from Lisbon)

Documents Required

• EU ID or Residence Card
• Certificate of Protection (issued after March 2022)