Jobs in Wiesbaden, Germany
Freelance Quality & Team Manager
Velenosi&Meredith
Manager – HR Technology, AI & Automation (HRIS Consulting)
HRIT People
Junior HR Business Partner / Agile Coach (m/w/d) – Quereinstieg
mycareernow GmbH
Berater für Digitale Transformation & KI (m / w / d) – Ideal für Quereinsteiger
mycareernow GmbH
DevOps Product Manager (m / f / d)
ARISE Gmbh
Discover more opportunities than anywhere else. Find more jobs nowManager – HR Technology, AI & Automation (HRIS Consulting)
HRIT People
Senior Project Manager Data Migration and Merger consultant
RED Global
Dein Einstieg in eine sichere Zukunft: Werde Projektmanger (m/w/d) - Quereinsteiger willkommen!
Hypercampus
Connect with headhunters to apply for similar jobsCustomer Experience Manager
BlueThrone
Spezialglas und Monteur (m/w/d) – Wernberg-Köblitz – bis zu 20,00€/Std.
TimePartner Group GmbH
Senior Project Manager Data Migration and Merger consultant
RED Global
100% Homeoffice - Werde IT-Vertriebsmanager & CRM Experte (IHK) (m / w / d)
F - Education GmbH
(Junior) Software Developer(m / w / d) - Quereinsteiger / innen willkommen!
Syntex GmbH
Biostatistician / Senior Data Scientist (m/f/d)
GULP – experts united
Account Manager / Key Account Manager (m / w / d) – Quereinsteiger willkommen!
Bold Academy GmbH
Senior Project Manager Data Migration and Merger consultant
RED Global
SPS-Programmierer (m / w / d) – Inbetriebnahme & Service Intralogistik
HÖRMANN Industries GmbH
Information Security Consultant
Zync.
Junior HR Business Partner / Agile Coach (m/w/d) – Quereinstieg
mycareernow GmbH
SAP Senior Entwickler (m / w / d) REMOTE
KarriereKomplizen GmbH
Junior SEO Manager (m/w/d) - Berlin oder remote
Digital Career Institute GmbH
Lohnbuchhalter (m/w/d) - auch 100% remote
Ziel voraus Steuerberater
Reservation Agent (m/w/d) bis zu 3000,- EUR pro Monat + im HomeOffice + Bonuszahlungen (Voll-/T[...]
HotelOffice24
Freelance Quality & Team Manager
Job summary
A dynamic international company is seeking a Freelance Quality & Team Manager for a remote position across Europe. In this role, you will manage the service quality and professional development of up to 25 freelance customer advisors. The ideal candidate has experience in customer service leadership, is fluent in German and English, and possesses strong communication skills. This freelance role offers autonomy and flexibility with hours varying from 10 to 90 per week, contributing to innovative projects within a collaborative environment.
Benefits
Qualifications
- Experience leading and motivating remote teams.
- Fluent in German and English, both written and spoken.
- Ability to identify training needs and coordinate training activities.
Responsibilities
- Conduct 1:1 coaching sessions and call monitoring.
- Ensure high service quality and customer satisfaction.
- Motivate and guide a fully remote team.
- Identify process improvement opportunities.
Skills
Education
Remote across Europe Freelance
Are you looking for a flexible business model a strong focus on quality and a long-term freelance collaboration within a dynamic and people-oriented environment? For an international project we are currently looking for a Freelance Quality & Team Manager to join a high-performing remote team.
In this role you will be responsible for the service quality and professional development of up to 25 freelance customer advisors, providing guidance, coaching and operational leadership.
- Conduct 1:1 coaching sessions and call monitoring to identify strengths and development areas
- Ensure consistently high service quality with a strong focus on customer satisfaction and professional expertise
- Analyse individual training needs and coordinate training activities (communication skills, product knowledge, processes)
- Deliver online workshops and project onboarding sessions using a variety of training methodologies
- Motivate and guide a fully remote team promoting high quality standards
- Act as the first operational point of contact for the team
- Identify process improvement opportunities and report performance and results to the Operations Manager
- Freelance collaboration fully remote across Europe (you can work between 10‑90 hours per week, as you decide)
- Responsibility and autonomy from day one
- A varied and challenging role with real impact on project success
- High level of freedom and opportunity to actively contribute to growth
- International collaborative and performance‑driven environment
- Involvement in projects related to the Future of Work, sustainability and modern work models
- Completed professional training and experience as a Team Leader, Coach or Quality Manager in customer service
- Proven experience in leading and motivating remote teams
- Fluent German and English (written and spoken)
- Strong communication and coaching skills with a constructive and development‑focused approach
- High quality standards, structured working style and strong attention to detail
- Confidence working in cross‑functional and intercultural environments
- Professional, self‑assured attitude with a collaborative mindset
If you are interested in a remote freelance role with responsibility, autonomy and a long‑term perspective, feel free to contact me for more information.
Marco Velenosi
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.