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German-Speaking Customer Experts Jobs - Remote Inside Greece
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German-Speaking Customer Experts Jobs - Remote Inside Greece
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German-Speaking Customer Experts Jobs - Remote Inside Greece
Zusammenfassung
A recruitment agency is looking for German-speaking Customer Experts to provide outstanding customer communication via phone, chat, and email. The role will involve ensuring customer satisfaction and following cases efficiently while working in a remote model based in Greece. Candidates should have fluent German and strong English communication skills.
Leistungen
Qualifikationen
- Fluency in German is essential.
- B2 level English communication skills required.
- Exceptional problem-solving abilities and soft skills needed.
Aufgaben
- Communicate with customers via phone, chat, and e-mail.
- Track and follow customer cases to ensure timely closure.
- Maintain high levels of customer satisfaction.
Kenntnisse
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Dila Recruitment
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6c061467bfe2
6
24.08.2025
08.10.2025
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Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.
Position: Customer Expert
Work model: Remote in Greece
Location: Greece
Employment type: Full-time
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Fluency in German
- Very good communication skills in English B2 level
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weekshotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
- Competitivemonthly salary + 2 extra salaries per year + monthly performance bonus,Sundays and public holidays are paid 200%
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.