German-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Essen; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A recruitment agency is looking for German-speaking Customer Experts to provide outstanding customer communication via phone, chat, and email. The role will involve ensuring customer satisfaction and following cases efficiently while working in a remote model based in Greece. Candidates should have fluent German and strong English communication skills.

Leistungen

Relocation support including flight tickets and accommodation

Competitive salary with performance bonuses

Health care benefits

Full training provided

Professional growth opportunities

Qualifikationen

• Fluency in German is essential.
• B2 level English communication skills required.
• Exceptional problem-solving abilities and soft skills needed.

Aufgaben

• Communicate with customers via phone, chat, and e-mail.
• Track and follow customer cases to ensure timely closure.
• Maintain high levels of customer satisfaction.

Kenntnisse

Fluency in German

Very good communication skills in English (B2 level)

Exceptional communication and soft skills

Problem-solving skills

Computer knowledge/tech savviness

Ability to multitask

Team player

Jobbeschreibung

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German-Speaking Customer Experts Jobs - Remote Inside Greece, Essen

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Client:

Dila Recruitment

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6c061467bfe2

Job Views:

6

Posted:

24.08.2025

Expiry Date:

08.10.2025

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Job Description:

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in German
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weekshotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitivemonthly salary + 2 extra salaries per year + monthly performance bonus,Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives