German-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Dortmund; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a Customer Expert. You will communicate with customers in German and English while maintaining high satisfaction. Full-time remote role based in Greece that offers competitive salary and relocation support.

Leistungen

Competitive monthly salary

Health care benefits

Full training by certified instructors

Support for relocation expenses

Performance bonuses and discounts

Qualifikationen

• Fluency in German is essential.
• Very good English communication skills required.
• Exceptional communication and problem-solving abilities expected.

Aufgaben

• Communicate with customers via phone, chat & email.
• Track and follow up on customer cases.
• Maintain high customer satisfaction.

Kenntnisse

Fluency in German

Very good communication skills in English B2 level

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Ability to multitask

Team player in fast-paced environment

Jobbeschreibung

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German-Speaking Customer Experts Jobs - Remote Inside Greece, Dortmund

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Client:

Dila Recruitment

Location:

Dortmund, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7017adcd4726

Job Views:

3

Posted:

25.08.2025

Expiry Date:

09.10.2025

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Job Description:

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in German
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weekshotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitivemonthly salary + 2 extra salaries per year + monthly performance bonus,Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives