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Relocation to Portugal: Finnish-Speakers for Tech Brand Customer Care
Résumé du poste
A recruiting agency is looking for Finnish speakers for a remote customer care role supporting global tech brands. Candidates will assist customers with order issues and must have native Finnish and strong English skills. This position offers an attractive salary, bonuses, and support for relocation, making it a great opportunity for those willing to move to Portugal.
Prestations
Qualifications
- Native Finnish speaker with strong English proficiency required.
- Ability to work under pressure and provide efficient solutions.
- Customer support experience is a plus.
Responsabilités
- Support Finnish-speaking customers with order-related inquiries.
- Communicate effectively via phone, email, and chat.
- Handle sensitive customer data securely.
Connaissances
Job Openings Relocation to Portugal: Finnish-Speakers for Tech Brand Customer Care
Location: Remote in Continental Portugal
Contract: Full-time (12-month with renewal)
Start dates: July 14, July 21, July 28
Join a household name in global technology a company known for its cutting-edge devices, design excellence, and a seamless online shopping experience. Your mission: support their customers with empathy and efficiency.
Your Responsibilities:
Support Finnish-speaking customers with order-related issues (tracking, returns, payments).
Communicate clearly and professionally across channels (phone, email, chat).
Handle sensitive data responsibly and securely.
Escalate complex cases using internal tools and procedures.
Monitor and improve your own KPIs.
You have:
Native-level Finnish and strong English (C1).
Ability to stay calm under pressure and problem-solve efficiently.
Previous experience in customer support is a plus.
Flexibility to work rotating shifts, including weekends and holidays.
- Already located in Portugal OR willing to relocate for this opportunity (relocation help and housing allowance is offered by the hiring company)
Whats in it for you:
Attractive monthly salary
Holiday and Christmas bonuses split over 12 months.
Meal allowance card and private health insurance.
- Extra payment for working late hours, public holidays and night shifts
Fully remote work with equipment provided.
Paid training (15-20 business days).
Optional housing in a company apartment (for the candidates moving from abroad).
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.