German Customer Account Representative EUR3000 Signing bonus

Cbtalents; Köln; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A major insurance company seeks a German-Speaking Customer Service Representative to assist with customer inquiries and policy questions. Candidates should have strong communication skills and be fluent in German. The role offers a €3,000 signing bonus, competitive salary, and relocation support for candidates moving to Portugal. Join our dynamic international team today!

Leistungen

€3,000 Signing Bonus

Competitive salary & performance bonuses

Meal allowance

Transport allowance

Relocation support

Qualifikationen

• Fluency in German (C1-C2 level) required, both spoken and written.
• EU Passport or valid work permit mandatory.
• Previous experience in insurance customer service is a plus.

Aufgaben

• Handle customer inquiries via phone and email regarding insurance products.
• Assist with policy cancellations and coverage questions.
• Manage inbound and outbound calls and email correspondence.

Kenntnisse

Fluency in German (C1-C2 level)

B2 level English

Strong communication skills

Ability to stay calm under pressure

Jobbeschreibung

Overview

German-Speaking Customer Service Representative – Portugal (€3,000 Signing Bonus!)

Are you an experienced insurance customer service representative looking for an exciting opportunity in Portugal? Join one of the world's largest insurance companies and take your career to the next level!

What You’ll Do

• Handle customer inquiries via phone and email, providing detailed information about our insurance products.
• Assist with policy cancellations and answer questions about coverage.
• Manage both inbound and outbound calls as well as email correspondence.
• Maintain a friendly and professional demeanor, ensuring a high level of customer satisfaction.

What We Offer

• €3,000 Signing Bonus
• Competitive salary & performance bonuses
• Meal allowance & transport allowance
• Relocation support for candidates moving to Portugal
• Work in a dynamic and international team

What You Need

• Fluency in German (C1-C2 level) (spoken & written)
• EU Passport or valid work permit, no sponsorship is provided
• B2 level English to communicate effectively within the team
• Previous experience in insurance customer service is a plus
• Strong communication skills and ability to stay calm under pressure

Ready to join us? Apply now and become part of a global industry leader!