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Europe jobs in Germany

Manager Customer Service Central Europe

Ball

Gelsenkirchen
On-site
EUR 60,000 - 80,000
8 days ago
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Automation Hardware Technical Support Europe (m / w / d)

Beckman Coulter - Diagnostics

Duisburg
Remote
EUR 45,000 - 65,000
8 days ago

Free The Sea Impact Partnerships & Business Development Manager – Europe (all genders)

Wik Far East Limited, Hongkong, Zweigniederlassung Luzern

Essen
On-site
EUR 60,000 - 80,000
8 days ago

Project Manager

Hyundai AutoEver Europe GmbH

Offenbach am Main
Hybrid
EUR 50,000 - 70,000
8 days ago

VOC Insight Analyst (all genders)

INNOCEAN Europe

Frankfurt
Hybrid
EUR 50,000 - 70,000
8 days ago
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Technischer Supportmitarbeiter (m/w/d)

SATO Europe

Hilden
On-site
EUR 40,000 - 55,000
8 days ago

Sales Education Manager, Trauma & Extremities - Europe

Stryker UK Limited

Duisburg
On-site
EUR 70,000 - 90,000
8 days ago

Project Management Assistant (m / f / d) – Graduate Program

Huawei Europe

Bonn
On-site
EUR 40,000 - 55,000
8 days ago
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Europe Finance Leaders of Tomorrow

Procter & Gamble

Schwalbach am Taunus
On-site
EUR 80,000 - 100,000
8 days ago

Business Development Manager

TVS Supply Chain Solutions UK & Europe

Baden-Baden
On-site
EUR 60,000 - 80,000
8 days ago

(Senior) PR Specialist (m/f/d)

Nintendo of Europe

Frankfurt
On-site
EUR 50,000 - 70,000
8 days ago

Business Development Manager Hospitality - Information Display & Technology Europe (m/f/d)

LG Electronics

Frankfurt
Hybrid
EUR 70,000 - 90,000
8 days ago

Account Manager Händlerkommunikation & Marketingunterstützung (all genders)

INNOCEAN Europe

Frankfurt
Hybrid
EUR 40,000 - 60,000
8 days ago

(Associate) Design Coordinator (Textile) (m/f/d)

Nintendo of Europe SE

Frankfurt
Hybrid
EUR 45,000 - 65,000
8 days ago

Communication Coordinator Interpretation Specialist (m/f/d)

Nintendo of Europe SE

Frankfurt
Hybrid
EUR 45,000 - 60,000
8 days ago

Retail Marketing Specialist (m/f/d)

BYD Europe

Frankfurt
On-site
EUR 50,000 - 70,000
8 days ago

Account executive strategic - central europe

Watershed

Berlin
On-site
EUR 80,000 - 120,000
8 days ago

Head of Legal (Europe) – Germany

Oakleaf Partnership

Mönchengladbach
Hybrid
EUR 80,000 - 100,000
8 days ago

Regulatory Affairs Associate (m/w/d)

Kuraray Europe GmbH

Germany
Hybrid
EUR 50,000 - 70,000
8 days ago

Business Development Manager - Data Centers (m/w/d) - Remote Europe

TE Connectivity Corporation

Ottobrunn
Remote
EUR 70,000 - 90,000
8 days ago

Product Compliance Engineer (m/f/d)

Panasonic Industry Europe GmbH

Germany
Hybrid
EUR 60,000 - 80,000
8 days ago

Sales Manager DACH DIY (m/f/d)

Ecovacs Europe GmbH

Düsseldorf
On-site
EUR 60,000 - 80,000
8 days ago

(Senior) PR Specialist (m/f/d)

Nintendo of Europe SE

Frankfurt
Hybrid
EUR 40,000 - 60,000
8 days ago

(Senior) Business Continuity Manager (m / w / d)

HSBC Continental Europe S.A., Germany

Düsseldorf
On-site
EUR 70,000 - 90,000
9 days ago

Senior Sensory Scientist (m / f / d)

ADM WILD Europe GmbH & Co. KG

Eppelheim
On-site
EUR 60,000 - 80,000
9 days ago

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Manager Customer Service Central Europe
Ball
Gelsenkirchen
On-site
EUR 60.000 - 80.000
Full time
8 days ago

Job summary

A leading manufacturer of sustainable packaging in Gelsenkirchen is seeking a Technical Key Account Manager. This role involves providing comprehensive support to customers, overseeing a team of engineers, and ensuring product quality. Candidates should possess a degree in Engineering, with at least 5 years of experience and strong leadership skills. Join a commitment to sustainability and make a difference in your role.

Qualifications

  • Minimum of 5 years of relevant experience.
  • Fluent in spoken and written English required.
  • Knowledge of External Quality and Environmental Standards desirable.

Responsibilities

  • Ensure customer complaints are tracked and resolved.
  • Manage a group of CTS Engineers at Ball facilities.
  • Provide technical support to Ball BCE customers.

Skills

Leadership skills
Customer interaction
Computer proficiency
Lean manufacturing
Problem solving

Education

Degree in Engineering or a Technical discipline
Job description
Overview

Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe! Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award. As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.

Position overview

In this role, you will provide comprehensive technical service and support to Ball BCE customers within your allocated regions, including accounts where you are identified as the Technical Key Account Manager. You will also provide technical support to the Sales and Manufacturing functions in your assigned countries, and you will work closely with all relevant Ball functions to develop and implement more cost-effective Ball products.

Key responsibilities
  • As the main regional Customer Quality contact, you will ensure complaints and product issues are identified, tracked and resolved. You will do this working in cooperation with Commercial, Manufacturing and Planning functions.
  • Managing a group of CTS Engineers at Ball facilities in allocated countries
  • Provide an all-inclusive technical support service to Ball BCE customers in allocated countries
  • Represent Ball BCE Customer Technical Services Group in allocated Ball/Industry technical groups
  • Progression of customer approvals on cost reduction products without having an adverse effect on filling site performance or the performance of Ball components in the Trade
  • To control all aspects of spending to work within agreed budgetary spending
  • Provide support in the development of new products being developed by Ball and/or Ball customers
  • Where allocated, represent Ball on Industry/Trade bodies on specification reviews/updates which may affect the performance characteristics of Ball components
What are we looking for
  • Degree in Engineering or a Technical discipline
  • Minimum of 5 years of relevant experience
  • Strong leadership skills with a focus on training and coaching teams
  • Experience liaising with external customers
  • Proficiency in managing information through computerized systems
  • Fluent in spoken and written English required
  • Knowledge and experience of working to External Quality and Environmental Standards (e.g., ISO 9001:2000 / 14001) desirable
  • Experience in high-speed, high-volume continuous manufacturing processes desirable
  • Specialized machine training (filling, sealing) desirable
  • Solid understanding of modern lean manufacturing techniques (SMED, Kaizen, 5S, Kanban, Structured Problem Solving, TPM/OEE, SPC, Six Sigma) desirable

Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation

When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles solutions that enable our customers to contribute to a better world.

Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.

No agencies please.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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