Key account manager(m / f / d)

JAC Recruitment; Düsseldorf; Vor Ort; EUR 100.000; Vollzeit

Zusammenfassung

A leading industrial solutions provider is seeking a Senior Manager to drive customer management and business development in Europe. This role will oversee key accounts and engage in global coordination with teams across continents. The ideal candidate has over 10 years of B2B industrial sales experience, particularly in automotive or industrial sectors, and demonstrates strong relationship-building skills. Competitive salary starting at €100k, negotiable based on experience.

Qualifikationen

• 10+ years of experience in B2B industrial sales, account management, or project management.
• Strong track record in new customer acquisition.
• Basic understanding of lubricants and tribology.

Aufgaben

• Lead the Marketing & Sales team within the next few years.
• Build and maintain strong relationships with B2B customers.
• Develop and execute strategies for new business acquisition.

Kenntnisse

Excellent communication and presentation skills

Strong customer-relationship-building capability

High level of autonomy, creativity, and ability to collaborate

Ausbildung

Background in science or engineering

PhD

Jobbeschreibung

Overview

As the European hub of a global industrial group, the company is engaged in the sales and technical support of lubricant and grease products. It provides high‑performance, application‑specific solutions for a wide range of industries, including automotive, industrial machinery, construction equipment, and HVAC systems.

Through close collaboration with the R&D department, the company develops customized solutions tailored to customer specifications and continues to expand its presence in the European market.

Position Purpose / Background

To further accelerate the growth of the lubricants and greases business in Europe, the company is seeking a Senior Manager responsible for customer management, business development, and global coordination.

This position has the potential to evolve into a leadership role overseeing the Marketing & Sales team in the comingyears.

Responsibilities

• Leadership / Organizational Role
  • Potential to lead the Marketing & Sales team within the next few years
  • Contribute to the development of team strategy, operational execution, and organizational culture
• Customer Management
  • Serve as the escalation point for existing key accounts, driving resolution of major issues
  • Build and maintain strong relationships with B2B customers (e.g., automotive and industrial sectors)
• Global Coordination
  • Act as the primary interface with global offices (e.g., Asia, North America) regarding technical requirements, product recommendations, and project progress
  • Manage approval and qualification processes for global customers
• Business Development & Market Expansion
  • Develop and execute strategies for new business acquisition and customer expansion in Europe
  • Identify and commercialize new applications and niche markets
  • Lead sustainability‑related initiatives (e.g., CO₂ reduction, localization strategies, environmentally friendly materials)
• Commercial & Operational Management
  • Develop and implement mid‑term and short‑term business plans
  • Conduct commercial negotiations, price discussions, and prepare proposals
  • Manage demand forecasting, order handling, and coordination with logistics, procurement, and finance
  • Oversee accounts receivable and secure optimal cash flow KPI & Performance Management
  • Set annual and quarterly KPIs and drive actions toward achieving them
  • Report on sales, profit, and project activities

Requirements

Qualifications

• Background in science or engineering
• PhD is a plus
• Experience as a Key Account Manager is preferred

Experience

• 10+ years of experience in B2B industrial sales, account management, or project management
• Strong track record in new customer acquisition
• Experience with automotive or industrial products is advantageous

Technical Knowledge

• Basic understanding of lubricants and tribology
• Knowledge of products and competitors in the European market is welcome

Skills

• Excellent communication and presentation skills
• Strong customer‑relationship‑building capability
• High level of autonomy, creativity, and ability to collaborate within small teams

Languages

• Business level English
• French language skills are a plus

Business Travel

Business travel within Europe and to the head office (Tokyo) as required

Expected Annual Salary

€100k- (negotiable)