(Senior) Operations Manager - BESS & Trading (d/f/m)

Entrix; München; Hybrid; EUR 75.000 - 95.000; Vollzeit

Zusammenfassung

A leading energy solutions company in Munich seeks a Senior Operations Manager to oversee BESS assets, ensuring smooth operations and compliance. The role requires strong problem-solving skills and a proactive mindset, with responsibilities including asset lifecycle management and real-time performance monitoring. Candidates should hold a relevant degree and have experience in operations or technical support. A competitive compensation package is offered.

Leistungen

Competitive Compensation Package

Professional Development Budget

Health & Sport Subsidy

Public Transportation Subsidy

Meal Vouchers

Work Equipment

Regular Team Events

Qualifikationen

• 3+ years in operations, technical customer support, or solutions engineering.
• Business proficiency (C1+) in English and German.
• Hands-on experience using dashboards to track asset performance.

Aufgaben

• Own the BESS asset lifecycle and ensure smooth go-lives.
• Monitor performance in real-time and address issues promptly.
• Improve system setups and data workflows for optimal performance.

Kenntnisse

Problem-solving skills

Proactive mindset

Team collaboration

Ausbildung

Degree in Engineering, Energy Systems, or Physics

Tools

Monitoring tools

Dashboard tools

Jobbeschreibung

Overview

• Location: Munich, Germany

• Employment Type: Full-Time, indefinite term

• Salary Range: €75,000 - €95,000 per year gross, depending on experience

• Working Mode: Office-first, with partial Home-Office

• Language Requirement: At least C1 Level proficiency in English and German

A Short Note from Your Future Lead

Timo Scholz - Head of Operations

Hi there! My name is Timo, and I’m the Head of Operations at Entrix. Together with my team, I’m responsible for everything that keeps our customers and assets running smoothly—from ensuring a great customer experience to managing the day-to-day operational details. We’re excited to grow and would love to see your application!

What drives me is building efficient processes and resilient teams that can deliver excellence at scale. At Entrix, Operations sits at the heart of the business—we turn ideas and technology into real-world impact by ensuring our solutions perform reliably for our customers every day.

I believe in ownership, accountability, and working as one team. Transparency, trust, and continuous improvement are the principles I lead by. My goal is to create a space where people feel empowered to contribute, grow, and make a difference.

If you’re passionate about driving meaningful change in the energy space and thrive in a dynamic environment, we’d be thrilled to have you on board.

Let’s make the energy transition real—together.

Best regards,
Timo Scholz

Your Contact in our People Team

Contact: Nagihan Bal ([e-mail])

If you have any questions, feel free to send us an email at [e-mail].

We are looking forward to receiving your application!

Your Responsibilities

As a (Senior) Operations Manager - BESS & Trading, you will be part of our fast-moving Operations team - a group of hands-on professionals who ensure our platform performs in the real world. We currently manage a small but rapidly growing number of BESS assets, and plan to scale to dozens across Europe by 2026.

What you will do:

• Own the BESS asset lifecycle; ensure smooth go-lives, stable performance, and full regulatory compliance

• Monitor performance in real-time; keep a close eye on real-time asset performance and take swift action when issues arise. This also includes participation in regular on-call rotations—always supported by an experienced software development counterpart

• Solve problems fast and cross-functionally; lead structured root cause analyses with internal teams and work with partners to resolve issues quickly

• Improve what’s not yet optimal; spot recurring problems, suggest fixes, and optimize system setups and data workflows

• Build and maintain clear, actionable documentation; ensure scalability, consistency, and audit readiness through actionable playbooks and operations documentation

• Work closely with ops, product, and tech to shape the future of our systems; help shape our trading and operations platform by ensuring the right tools and processes are in place as we scale

This Role Gives You Impact and Opportunity

• You’ll have a real-world impact; every improvement you implement helps us run better, serve clients better, and decarbonize faster

• You’ll help build, not just operate; we’re scaling fast—you’ll shape new standards, not inherit outdated ones

• You’ll grow with us; this role gives you deep visibility across tech, product, and operations—opening doors to further grow into expert or leadership functions as we scale

Your Profile

We’re looking for someone who is deeply proactive and accountable — someone who doesn’t just identify problems but owns them, and is energized by bringing clarity and progress to complexity.

Mandatory Requirements

• A degree or equivalent in Engineering, Energy Systems, Physics, or a related field

• 3+ years in (energy/trading) operations, technical customer support or solutions engineering

• Hands-on experience using dashboards and monitoring tools to track asset performance and identify anomalies in real time

• Proven ability to drive outcomes through close collaboration with engineering and product teams

• Solid understanding of–or strong willingness to quickly learn–energy asset behavior, grid regulations, and energy trading mechanisms

• Strong problem-solving skills and a proactive, ownership-driven mindset

• Business proficiency (C1+) in English and German

Skills to Set You Apart

• Experience managing external technical partners (e.g., TSOs, OEMs, service providers)

• Operational compliance know-how in the energy or critical infrastructure sector (e.g. REMIT, KRITIS/NIS2)

• Experience working with or implementing structured customer support/ticketing and/or incident management systems (e.g., Jira Service Management, Zendesk, Pager Duty, etc.)

• Ability to understand and work with basic code (e.g., Python, SQL) to support debugging, automation, or configuration tasks

This role may not be a fit for you if…

• You prefer routine over dynamic work environments

• You avoid cross-team work or don’t enjoy managing operational ambiguity

• You shy away from technical topics and hands-on systems work

Your Benefits

• Competitive Compensation Package: Including salary, benefits and virtual share options

• Professional Development: Annual development budget of 3,000 € for coachings, training, books, etc.

• Health & Sport Subsidy: Company subsidised sports facilities membership

• Public Transportation Subsidy: Monthly subsidy to your public transport ticket

• Lunch/Dinner Allowance Vouchers: Allowance for meals on working days as digital meal vouchers

• Work Equipment: MacBook or Windows Laptop and ergonomic workplace

• Regular Team Events: Knowledge Sessions, Afterwork, Sports, Offsites, Halloween, Pride Month, etc.