Waiter-Jobs in United States

• Lead the daily operations of a full-service restaurant, ensuring seamless execution of dining service, events, and private functions.
• Deliver an elevated guest experience across all touchpoints, maintaining brand standards and exceeding service expectations.
• Oversee staffing, scheduling, payroll submissions, and gratuity distributions for a team of 50–150 employees.
• Manage food and beverage budgets, including labor, COGS, inventory, forecasting, and monthly reporting.
• Collaborate with culinary and service teams on seasonal menu planning, event execution, and guest feedback initiatives.
• Monitor and respond to guest experience scores and implement strategies to enhance satisfaction and loyalty.
• Support and train supervisors and assistant managers in team leadership, service standards, and day-to-day operations.
• Promote a safe, inclusive, and inspiring work environment while modelling exceptional hospitality.
• Engage with other property leaders and departments to ensure operational alignment and cross-functional excellence.
• Contribute to sustainability and community engagement efforts through company-led initiatives.

Requirements

• 3–5 years of leadership experience in food and beverage operations; hotel, resort, or fine dining background is a strong asset.
• Demonstrated success managing financial performance, labor controls, and guest service metrics.
• Comfortable leading high-volume operations and service for weddings, events, and special functions.
• Ability to lead by example, coach teams, and create a collaborative and positive work culture.
• Strong organizational, time management, and communication skills.
• Knowledge of wine and elevated dining experiences is preferred.
• Proficient with inventory systems, reporting tools, and guest experience platforms.
• Flexible, solutions-focused, and comfortable working in a dynamic, guest-centred environment.

Corporate Culture

• Paid time off and extended health benefits
• Subsidized off-site housing
• Complimentary staff meals
• 5% RRSP matching
• Employee discount program across multiple hospitality and attraction locations
• Career advancement opportunities across a national portfolio
• Opportunity to make an impact through sustainability and community initiatives