Wherever you find advanced telecom networking and leading edge technology being installed, you’ll find Protel Industries. Founded in 2012 by CEO Colby Wasnea and our trusted sub-contractors, partners and consultants. Protel Industries brings over 30 years of combined experience in electrical distribution, telecommunications construction and maintenance. For years, we have been providing quality service to our clients with the professional care they deserve. Our team is up for every job, managing projects with the skill and experience our clients have come to expect. Protel Industries success relies on strong execution and continuous improvement, driven by diversity, expertise and teamwork.
Position Summary:
A Protel Industries Telecommunications Technician is responsible for the installation and support of products related to home networking, phones, etc. This positions priority will be to offer exceptional customer service while completing installs and repairs.
** INDEPENDENT-CONTRACTOR POSITION ONLY
Requirements:
- Ability to or have a registered company with valid GST number
- Valid Work Safe coverage and Commercial Liability Insurance
- Criminal background check required
- Valid Class 5 driver’s license
- Willing to travel if and when required
- Work vehicle required with a ladder rack
- Prior experience in telecommunications is an asset
- Must be comfortable with computers, and able to handle various Windows-based applications
Responsibilities:
- Install satellite internet systems at customer locations
- ️Mount satellite dishes on roofs or other suitable spots
- Run cables and connect equipment for perfect signal reception
- Configure and program satellite receivers
- ️Test and troubleshoot to ensure everything’s working smoothly
- Provide top-notch customer service and answer questions
- Educate customers on using their new satellite systems
Qualifications:
- Strong knowledge of telecom systems and equipment
- Experience with fiber splicing and low voltage cabling
- ️Skilled with hand tools and network installation procedures
- Excellent problem-solving skills
- Care about providing exceptional customer experiences, overcoming objections, and handling both favorable and unfavorable customer interactions
- Work collaboratively in a team environment and can also work with minimal supervision
- Normal color vision which is required to work with color-coded wiring
- Can balance a physically demanding workload, which includes standing, lifting, climbing, bending, crawling in confined spaces, and working in a variety of indoor/outdoor environments
- Able to work various shifts: days, evenings, weekends, statutory holidays, to meet business needs and customer availability including out of town assignments
- Professional written and oral communication skills
- Dedicated to continuous learning with abilities to learn formally and informally in a dynamic environment
Job Type: Full-time
Pay: $25.00-$30.00 per hour
Additional pay:
Benefits:
- Casual dress
- Company car
- Flexible schedule
- On-site parking
Flexible language requirement:
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- On call
- Weekends as needed
Application question(s):
- Do you have your own vehicle you can use for work purposes?
License/Certification:
- Drivers License (required)
Work Location: On the road