Network Services Specialist

Okanagan Hockey Group; Kelowna; Hybrid; CAD 66,000 - 76,000; Full time

Job summary

A regional educational institution is seeking a Network Services Specialist to oversee the management of data centre infrastructure and network services. The ideal candidate will have at least 6 years of relevant experience and strong project management skills. Key duties include planning and implementing network upgrades, ensuring security policies are enforced, and providing technical leadership within the IT services department. This position offers flexible work options and a competitive salary package.

Qualifications

• Experience in systems management for network services.
• Ability to maintain strict confidentiality.
• Experience with security standards and network policies.

Responsibilities

• Manage data centre infrastructure and services.
• Develop and implement anti-virus policy.
• Plan upgrades for network services and hardware.

Skills

Ability to monitor operational issues

Proven project management skills

Ability to analyze user requirements

Organizational skills

Research skills

Communication skills

Customer service skills

Ability to work independently

Attention to detail

Education

Graduation from a related four‑year degree program or equivalent

Microsoft MCSE or equivalent certification

Security certifications

Over 6 years up to and including 8 years of experience

Tools

Linux

Job description

Network Services Specialist

Okanagan College hires the best-qualified candidates for its positions. Selections for bargaining unit positions are conducted in accordance with the provisions of the appropriate Collective Agreement. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Competition Details

• Position Number: S01202
• Position Title: Network Services Specialist
• Division/Portfolio: IT Services
• Department/Program: Network Services
• Location: Kelowna, other Okanagan College locations, Flexible Work Options
• Posting Number: C003301
• Number of Vacancies: 1
• Open Date: 12/24/2025
• Closing Date: 01/06/2026

Responsibilities

1. Responds to user requests related to mail, file, printing, and backup services, including creating, deleting, or modifying user accounts; restoring user files; and providing information related to service usage.
2. Manages all Okanagan College data centres, planning, designing, implementing, maintaining, and operating data centre infrastructure, Windows servers, and e‑mail services.
3. Researches and evaluates emerging technologies and standards related to file, print, and backup services.
4. Maintains technical currency with related security standards and developments.
5. Responsible for network and server security within the data centres per the college’s security policy; advises the Manager, Networks and Telecommunications on security matters.
6. Manages all college network services, planning, designing, implementing, maintaining, and operating services; collaborates with the Desktop Coordinator to integrate network services into desktop and laptop configurations.
7. Plans and schedules upgrades to server hardware, operating systems, and network services applications.
8. Responsible for the security of network services per the college’s security policy; advises the Manager, Infrastructure on security matters.
9. Responsible for strategic planning for all file, print, and backup services, recommending appropriate hardware and software.
10. Participates in division‑wide IT planning and assists in formulating network budgets.
11. Responsible for developing and implementing anti‑virus policy for network services and working with the Desktop Coordinator on anti‑virus policy for desktops and laptops.
12. Provides technical leadership and training to IT Staff and college faculty on network service issues.
13. Monitors and manages network services to ensure effectiveness.
14. Maintains detailed records of server hardware, operating systems, and network services applications.
15. Supervises auxiliary employees and co‑op work term students.
16. Performs other related duties as required.

Education and Experience

• Graduation from a related four‑year degree program or equivalent.
• Microsoft MCSE or equivalent certification required.
• Security certifications considered an asset.
• Over 6 years up to and including 8 years of progressive directly related experience.
• Linux system management skills, wired and wireless network management skills considered assets.

Skills and Abilities

• Ability to monitor, recommend, and take action on issues with operational implications.
• Proven project management skills.
• Ability to analyze user requirements and develop effective solutions.
• Excellent organizational, administrative, and problem‑solving skills.
• Outstanding research skills with ability to synthesize data and deliver findings.
• Superior verbal and written communication skills for key messages to general and targeted audiences.
• Strong customer service and interpersonal skills.
• Competent to work with limited supervision.
• Ability to work independently and as part of a team in a collegial and collaborative environment.
• Ability to maintain strict confidentiality and handle sensitive issues with tact and diplomacy.
• Ability to prioritize and manage a high workload and competing priorities to meet deadlines.
• Superior attention to detail and accuracy.

Preferred Qualifications

• Linux system management skills.
• Wired and wireless network management skills.

Other Information

• Desired Start Date: 01/19/2026
• Position End Date (if temporary): N/A
• Schedule: Monday – Friday (35 hours per week). Exact schedule negotiable.
• Annual Salary/Hourly Rate: $66,030 – $75,403
• Appointment Type: Support - Regular Full-time
• Special Instructions to Applicants: Shortlisted internal candidates must notify the current Support Staff Bargaining Chairperson and People Services if they want a Union Observer during interviews and final selection of candidates.

Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [e-mail] .

Supplemental Questions

• * How did you hear about this employment opportunity?
  • Aboriginaljobboard.ca
  • academicacareers.ca
  • AcademicCareers.com
  • Academy of Management
  • Accelerate Okanagan
  • Accreditation Council for Business Schools and Programs (ACBSP)
  • BCCPA.ca
  • BCLA.bc.ca
  • castanet.net
  • CAUT
  • CICAN
  • collegesinstitutes.ca
  • educationcanada.com
  • Eluta
  • Facebook
  • family/friend referral
  • Higher Education
  • HRMA.ca
  • ica.bc.ca
  • indeed.ca
  • IndigenousCareers.org
  • Indigenous.link
  • Job Bank
  • kijiji.ca
  • linkedin.com
  • Newsletter/E‑subscribe
  • Newspaper
  • okanagan.bc.ca
  • payroll.ca
  • Senior Women Academic Administrators of Canada (SWAAC)
  • Tradestrainingbc.ca
  • universityaffairs.ca
  • WorkBC.ca
• What is the highest level of education attained?
  • GED
  • High School Diploma
  • Diploma/Trade
  • Bachelor's Degree
  • Master's Degree
  • PhD
• * Do you currently work, or have you worked for Okanagan College?
  • Yes
  • No
• If yes, please enter your 9-digit employee ID# (Open Ended Question)

Documents Needed To Apply

Required Documents

• Resume/CV
• Cover Letter
• References

Optional Documents