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Facilitateur Bilingue — Service Client & Accessibilité
Job summary
Une entreprise de services de sécurité recherche un facilitateur pour offrir un service à la clientèle bilingue aux passagers à Ottawa. Le candidat idéal doit avoir de l'empathie, des compétences en écoute active, et une expérience d’au moins 1 à 3 ans dans le service à la clientèle. Les responsabilités incluent l'accompagnement des passagers durant le contrôle, et la communication claire des procédures. Une formation sera fournie. Ce poste est permanent et nécessite des capacités d'adaptation.
Qualifications
- Minimum de 1 à 3 ans d'expérience dans le domaine du service à la clientèle.
- Capacité de fournir un soutien physique aux passagers à mobilité réduite, sur demande.
- Capacité de rester debout et de marcher pendant de longues périodes.
Responsibilities
- Offrir un service à la clientèle bilingue aux passagers.
- Accompagner les passagers durant le contrôle.
- Expliquer les possibilités offertes pour le contrôle de la personne.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.