Job Title: Product Manager
Location: Victoria (remote considered)
Job Type: Full-time
Join Us in Building a Stronger Digital Future for Indigenous Peoples
At OneFeather, we build digital tools that support the rights and needs of Indigenous communities. Since 2014, we've helped First Nations and Métis communities run elections. In 2021, we launched a successful Status Card Renewal platform. Today, we're also working on identity and payment solutions—always in ways that respect Indigenous values and traditions.
We're committed to community impact, long-term partnerships, and creating value that lasts for generations.
The Role
We're seeking a Product Manager to lead the development and evolution of our fintech platform and payment solutions. Reporting directly to the Chief Innovation Officer, you'll work at the intersection of Indigenous community needs and modern financial technology, shaping products that remove barriers and advance digital sovereignty while ensuring secure, compliant, and user-friendly payment experiences.
This role is about purpose-driven product development. We're looking for someone who values community impact, user empowerment, and thoughtful innovation as much as product metrics.
Ideal Candidate Profile
You Should Have
- 4+ years of product management experience, with 2+ years in fintech, payments, or financial services
- Experience with payment product launches
- Ability to balance community needs with technical constraints, business goals, and compliance requirements
- Passion for building products that create social impact and financial inclusion
Assets
- Indigenous heritage and/or extensive experience working respectfully with Indigenous communities
- Understanding of Indigenous financial challenges and banking access issues
- Experience with government payment systems or benefits administration
- Knowledge of Canadian financial regulations and payment infrastructure
What You'll Do
Product Strategy and Vision
- Define and communicate product vision for our fintech and SaaS offerings
- Develop product roadmaps that balance community needs with business objectives
- Identify opportunities to expand platform capabilities and remove user barriers
- Work with leadership to align product strategy with Indigenous digital sovereignty goals
- Work with payment partners (card networks, processors) to optimize integration and user experience
- Measure product success through both impact and business metrics
User-Centered Product Development
- Work closely with the Indigenous Experience Lead for user research with Indigenous communities
- Translate community feedback into actionable product requirements
- Create user stories and requirements that respect Indigenous contexts
- Collaborate with UX designers to ensure culturally appropriate solutions
- Champion user needs throughout the development process
Cross-Functional Leadership
- Work closely with product design and development teams to deliver high-quality products
- Collaborate with Chief Innovation Officer on strategic product vision and key product decisions
- Coordinate closely with marketing team on product positioning, feature communication, and go-to-market execution
- Coordinate with VP of Revenue & Growth on conversion optimization, monetization features, and revenue-driving product enhancements
- Maintain strong connection with Indigenous Experience Lead to ensure all product decisions respect community values and cultural protocols
- Collaborate compliance expert to ensure regulatory adherence
- Work with customer support to address user issues
- Coordinate with payment infrastructure providers and third-party fintech partners
Qualifications
Required Experience:
- 4+ years of product management experience, with 2+ years in fintech, payments, or financial services
- Track record of successfully launching payment products or financial features
- Understanding of financial compliance requirements, security standards, and regulatory frameworks
Preferred Experience
- Experience with card program management, payment network integrations, or government payment systems
- Background in financial inclusion, underbanked populations, or alternative payment solutions
- Experience working with Indigenous organizations or communities
Skills & Strengths
- Strong analytical and problem-solving abilities
- Excellent communication skills across technical and non-technical audiences
- Deep empathy and user-focused mindset
- Ability to make data-informed decisions while respecting community values
- Comfortable with ambiguity and changing priorities
- Strong project management and organizational skills
- Collaborative leadership style that brings teams together
- Genuine interest in Indigenous rights and digital sovereignty
We're committed to hiring people who care about our mission and want to make a difference.
Compensation Will Reflect Your Experience, Skills, And Education.
Competition Closes When Position Filled