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9,126

Jobs in Winnipeg, Canada

Work@Home Customer Service Representative

Work@Home Customer Service Representative
HGS
Ontario
Remote
CAD 30,000 - 60,000
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Engineering Manager - MLOps & Analytics

Engineering Manager - MLOps & Analytics
Canonical
Trois-Rivières
Remote
CAD 100,000 - 150,000

Business System Analyst

Business System Analyst
Turtle Island Staffing
Ontario
Remote
CAD 70,000 - 90,000

Field Marketing Manager – Retail or Cosmetics and Personal Care

Field Marketing Manager – Retail or Cosmetics and Personal Care
CENTRIC SOFTWARE
Canada
Remote
CAD 80,000 - 100,000

Contract Specialist (12 Month Contract)

Contract Specialist (12 Month Contract)
KPMG LLP Canada
Vaughan
Remote
CAD 54,000 - 81,000
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Services Operations Architect

Services Operations Architect
Speridian Technologies
Canada
Remote
USD 100,000 - 150,000

Engineering Manager (Remote - Multiple locations)

Engineering Manager (Remote - Multiple locations)
Jobgether
Canada
Remote
USD 180,000 - 220,000

Office Support Assistant Work from Home

Office Support Assistant Work from Home
Top Level Promotions
Brantford
Remote
CAD 30,000 - 60,000
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Facilitator Consultant

Facilitator Consultant
Turtle Island Staffing
Canada
Remote
CAD 50,000 - 70,000

Customer Solutions Consultant II

Customer Solutions Consultant II
Ada
Canada
Remote
CAD 97,000 - 150,000

Senior ERP Developer/Analyst (.NET, SSIS, API)

Senior ERP Developer/Analyst (.NET, SSIS, API)
Ward Technology Talent
Canada
Remote
CAD 80,000 - 120,000

Graphic Designer

Graphic Designer
Turtle Island Staffing
Ontario
Remote
CAD 50,000 - 70,000

Sales Work From Home - Moncton, NB

Sales Work From Home - Moncton, NB
SKW Organization
Moncton
Remote
CAD 40,000 - 60,000

IN Associate - Customer Success (Gurugram)

IN Associate - Customer Success (Gurugram)
Sporty Group
Delhi
Remote
CAD 40,000 - 60,000

Work From Home - Customer Service Sales - Strathcona County, AB

Work From Home - Customer Service Sales - Strathcona County, AB
HireGrow Staffing
Alberta
Remote
CAD 55,000 - 70,000

Data Entry Clerk (Remote) - Paid Product Testing Survey Taker

Data Entry Clerk (Remote) - Paid Product Testing Survey Taker
ApexFocusGroup
Alberta
Remote
CAD 30,000 - 60,000

eCommerce Specialist

eCommerce Specialist
DIVA
Kitchener
Remote
CAD 50,000 - 75,000

Consultant / Interim Manager / Partner @ INSECOGO (m / f / d) remote in Canada and worldwide in[...]

Consultant / Interim Manager / Partner @ INSECOGO (m / f / d) remote in Canada and worldwide in[...]
INSEMACO Recruiting & Executive Search Consultants GmbH & Co. KG
Edmonton
Remote
CAD 80,000 - 120,000

Agile Coach

Agile Coach
United Software Group Inc.
Canada
Remote
CAD 90,000 - 130,000

UX Designer

UX Designer
VERB Interactive
Calgary
Remote
CAD 70,000 - 90,000

Business Analyst

Business Analyst
United Software Group Inc.
Canada
Remote
CAD 60,000 - 90,000

Senior Product Operations Manager, Post Delivery Experiences

Senior Product Operations Manager, Post Delivery Experiences
Narvar
Canada
Remote
CAD 100,000 - 150,000

Senior Developer Support Engineer

Senior Developer Support Engineer
Unity
Canada
Remote
USD 92,000 - 116,000

NET Engineer (REMOTE)

NET Engineer (REMOTE)
United Software Group Inc.
Canada
Remote
CAD 90,000 - 130,000

AI/ML Engineer

AI/ML Engineer
United Software Group Inc.
Canada
Remote
CAD 90,000 - 130,000

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Work@Home Customer Service Representative

HGS
Ontario
Remote
CAD 30,000 - 60,000
Job description

Your Impact : As a Customer Relations Associate, you’ll work in a collaborative and engaging environment with the goal of making a positive impact on people’s day! We’ll train you to become an expert in your field, enabling you to confidently deliver an exceptional customer experience. You’ll handle customer billing inquiries, identify individual needs, address concerns, process payments, and exercise emotional intelligence to enhance the overall experience.

What does a typical day look like for a Customer Care Representative?

  1. Communicate with customers through inbound calls, addressing queries related to billing, payments, services, promotional offers, and service modifications.
  2. Identify customer needs through active listening to answer questions, troubleshoot issues, or recommend products based on customer requirements.
  3. Adopt a consultative approach to resolve service problems by owning the issue and its resolution.
  4. Utilize multiple computer systems to research products, services, common problems, and solutions.
  5. Document customer interactions, needs, and outcomes accurately, and create additional requests if issues cannot be resolved immediately.
  6. Create a "WOW" factor in every interaction through excellent communication, ownership, and prompt service.
  7. Participate in regular 1:1 coaching sessions with your supervisor to meet key performance indicators.

Why choose us?

HGS is a global leader in customer experience management, with over 44,000 employees across 7 countries. Our mission is to enhance our clients’ competitiveness by providing exceptional experiences. With a people-first philosophy and partnerships with over 900 leading brands, HGS is an ideal place to build your career. Benefits include:

  • $18.20 hourly rate plus overtime opportunities
  • Employee assistance programs
  • Flexible scheduling options
  • Career growth in a rapidly expanding organization
  • A people-focused environment fostering lifelong connections and friendships

What we are looking for :

We seek a product expert and problem solver who adopts a consultative approach to resolving issues. If you are compassionate, energetic, bold, and eager to work in a customer-centric role where you can make a real impact, this is your opportunity! Please note: This position does not qualify for the Atlantic Immigration Pilot Program or the Provincial Nominee Program as it is a work-from-home role.

Minimum requirements:

  • At least 18 years old
  • Availability to work between 7 AM and 12 AM EST, with flexibility for business needs
  • Minimum of 6 months customer service experience and openness to coaching/feedback
  • Experience troubleshooting issues and owning resolutions
  • Caring, supportive, friendly, confident, and urgent in interactions
  • Computer savvy, comfortable with multiple monitors and sitting at a desk
  • Results-oriented with the ability to recommend solutions
  • Excellent English communication skills, both oral and written
  • Suitable home workspace with a wired internet connection
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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