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Customer Service Representative (Remote)
Job summary
A customer service provider in Manitoba is seeking a dedicated individual to provide inbound customer support remotely. Responsibilities include assisting customers with technical issues and ensuring exceptional customer experiences. Candidates should have at least 1 year of customer service experience and a high school diploma. This is a fantastic opportunity for career growth in a supportive environment.
Qualifications
- Minimum of 1 year of customer service experience.
- Open availability for work shifts.
- Ability to work from home successfully.
Responsibilities
- Provide inbound customer support using a call flow guide.
- Assist customers in resolving basic technical issues.
- Deliver exceptional customer experiences.
Skills
Education
Employer Industry: Customer Service Solutions
- Provide inbound customer support using a call flow guide
- Assist customers in resolving basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services to customers
- Deliver exceptional customer experiences with a positive attitude
- Minimum of 1 year of customer service experience
- Open availability for work shifts
- High school diploma or GED
- Ability to work in a quiet, distraction-free environment at home
- Strong computer navigation skills and proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Access to a desktop or laptop capable of completing PC and internet testing
- High-speed internet connection (no wireless, hotspots, or satellite)
#CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits #DiversityAndInclusion
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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