Jobs in Windsor, United States

Employer Industry: Customer Service and Technical Support

• Base salary of $19.50/hr, plus performance-based incentives
• Opportunity for career advancement and personal development within the organization
• Work from home with a flexible schedule that adapts based on performance
• Paid training and daily pay enrollment option for early access to earnings
• Inclusive company culture with networking opportunities in diverse groups
• Comprehensive benefits package including medical, dental, vision insurance, and paid time off

• Provide excellent customer service and technical support for client products and services
• Resolve technical issues related to hardware, software, and client products
• Utilize a call flow guide to assist with inbound customer inquiries
• Track and document customer interactions and technical issues in databases
• Maintain knowledge of client products such as smartphones, tablets, and computers

• Minimum of 1 year of customer service experience
• High school diploma or GED
• Strong problem-solving skills and ability to build customer relationships
• Comfortable using technology and explaining it to customers
• A quiet, distraction-free home environment for work

• Experience with iOS and/or MacOS or comparable technology
• Strong computer navigation skills and PC knowledge
• Eagerness to learn new technologies

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.