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Specialist, Change Management-2
Ontario Health | Santé Ontario
Northwestern Ontario
Hybrid
CAD 60,000 - 80,000
Full time
13 days ago

Job summary

Une organisation de santé publique recherche un Spécialiste en gestion du changement pour soutenir l'adoption de technologies numériques dans les régions du Nord-Est et du Nord-Ouest de l'Ontario. Ce poste temporaire exige un diplôme en administration et 5 ans d'expérience en initiatives de santé numérique. Les candidats doivent avoir d'excellentes compétences en communication et en gestion des données.

Benefits

Couverture santé, dentaire et visuelle payée intégralement
Période de vacances de trois semaines
Programme de bien-être
Opportunités de développement de carrière

Qualifications

  • Diplôme en administration, informatique ou discipline connexe.
  • Cinq ans d'expérience en initiatives de santé numérique.
  • Certification en gestion du changement est un atout.

Responsibilities

  • Servir de point de contact pour les prestataires de services de santé.
  • Appliquer une approche structurée de gestion du changement.
  • Fournir un soutien et une formation aux prestataires de services de santé.
  • Créer des flux de travail pour suivre l'adoption des outils numériques.

Skills

Expérience avec des technologies de santé numériques
Compétences en communication
Compétences en gestion des données
Résolution de conflits

Education

Diplôme universitaire ou diplôme post-secondaire en administration
Job description
Overview

Pour obtenir une traduction en français de l’offre d’emploi suivante, veuillez envoyer un courriel à careers@ontariohealth.ca. Les demandes seront traitées dans un délai de trois jours ouvrables et la période de dépôt des demandes sera prolongée de trois jours.

To obtain a French translation of the following job posting, please email careers@ontariohealth.ca. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:

  • Fully paid medical, dental and vision coverage from your first day
  • a health care spending or wellness spending account
  • a premium defined benefit pension plan
  • three personal days and two float days annually
  • three weeks’ vacation to start (for individual contributors), increasing to four weeks after two years
  • career development opportunities
  • a collaborative values-based team culture
  • a wellness program
  • a hybrid working model
  • participation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

The Change Management Specialist will report to the Manager, Digital Health. This position will play a key role in the successful implementation and adoption of digital technologies such as eReferral and eConsult. This position is accountable for the implementation activities to support Health Service Providers in a variety of hospital and community settings, by applying a structured change management approach and methodology. It will also be important to ensure alignment of work with local digital health priorities to not introduce competing models of change.

This regional role focuses on addressing the needs specific to the North East and North West regions.

Here Is What You Will Be Doing
  • Primary point of contact for Health Service Providers including solo practitioners, family health teams, family health organizations, and others
  • Work with internal and external partners to apply a structured change management approach and methodology to support digital technology adoption
  • Work with internal and external partners to produce reporting and data analytics to support the overall adoption of digital tools
  • Provide support and formal training to Health Service Providers and partners
  • Work closely with Health Service Providers to strengthen their capacity on digital technologies, data analysis and data use
  • Be an active and visible coach to Health Service Providers and partners
  • Work with Health Service Providers and internal and external partners to create workflows and manage measurement systems to track adoption, utilization and proficiency of users
  • Identify potential risks, points of resistance, performance gaps and develop appropriate mitigation activities
  • Facilitate communication and collaboration with internal and external partners to align local strategies with the provincial vision
  • Work directly with internal and external partners to lead project planning, adoption, implementation, change management and evaluation
  • Document lessons learned and present findings in a clear and concise manner
  • Create and enable reinforcement mechanisms and celebrations of successes
  • Engage Health Service Providers to highlight the value of digital technologies
  • Other duties as assigned
Here Is What You Will Need To Be Successful

Education and Experience

  • University degree or Post Secondary Diploma in Administration, Healthcare Administration, Business Administration, Information Technology (IT) or a related discipline
  • Change Management Professional certification preferred
  • Minimum of 5 years of experience supporting digital health initiatives or within a health care capacity

Skills and Knowledge

  • Previous experience with enabling technologies and digital health within Ontario
  • Experience in data reporting and management
  • Prior experience in evaluation or research is an asset
  • Strong communication skills (written and oral)
  • Excellent active listening and interpersonal skills
  • Strong ability to pay attention to detail
  • Excellent relationship building, collaboration, and engagement skills, including conflict resolution, negotiation and mediation
  • Ability to manage frequent demands of multiple stakeholders
  • Able to work effectively with a diverse group of clinical and non-clinical stakeholders
  • Ability to work in a diverse and fluid working environment recognizing that different opinions and backgrounds can bring strength to the tasks at hand
  • Demonstrated experience quickly building and maintaining effective and productive working relationships in complex, multi-stakeholder healthcare environments
Additional Details

#OH-IND-REG

Location: North East and North West, Ontario

Employment Type
Temporary - (Fixed Term) Full time

Contract Length
5 Month(s)

Salary Band
Band 4

External Application Deadline Date
October 3, 2025

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.

Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email careers@ontariohealth.ca and a member of the team will connect with you within 48 hours.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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