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Remote Veterinary Support Specialist (Bilingual)
Job summary
A leading veterinary diagnostics company is seeking a Customer Support representative to act as a liaison between customers and laboratories. Candidates must be fluent in French and English, with proven experience in customer service within a technical environment. This fully remote position offers an hourly rate of $20/hr plus benefits like health and dental coverage. Applicants should have strong computer skills and be adaptable to varied customer interactions.
Benefits
Qualifications
- Proven experience in customer service in a technical field.
- Ability to communicate effectively and clearly.
- Experience with lab test coordination and follow-up.
Responsibilities
- Serve as the liaison between customers and the employer's laboratories.
- Answer customer inquiries and resolve issues effectively.
- Provide and clarify lab test results and coordinate follow-ups.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.