Remote Customer Service Agent

American Income Life Insurance Company; Remote; CAD 40,000 - 60,000; Full time

Job summary

A leading insurance organization is seeking a motivated individual with strong customer service and communication skills for a remote position. This role involves assisting clients with product information, responding to inquiries, and reviewing existing client plans. The ideal candidate will have experience in customer service or sales, possess excellent interpersonal skills, and be adaptable to manage multiple priorities. Join us to build a rewarding career while enjoying flexibility with your schedule.

Benefits

Hands-on training and mentorship

Weekly pay and performance bonuses

Company-paid travel opportunities

Flexible scheduling

Qualifications

• Experience in customer service, sales, or client relations preferred.
• Strong ability to build relationships and connect with people.
• Professional, positive, and motivated demeanor.

Responsibilities

• Assist clients by providing clear information on products and benefits.
• Respond to customer inquiries ensuring a positive client experience.
• Review client plans to improve coverage or reduce costs.

Skills

Customer service skills

Communication skills

Organizational skills

Adaptability

Relationship building

Job description

We’re seeking a motivated individual with strongcustomer service and communication skills to join one of the nation’s leading supplemental benefits organizations, proudly serving families for over65 years. As we continue to expand across new territories, we’re looking for dedicated professionals who are ready to grow with us and make a real impact.

What You’ll Do

• Assist clients by providing clear information on products, coverage options, and benefits.

• Respond to customer inquiries and ensure a positive client experience.

• Stay up to date on our evolving portfolio of products and services.

• Review existing client plans to identify ways to improve coverage or reduce costs.

What We’re Looking For

• Experience incustomer service, sales, or client relationspreferred.

• Strong ability tobuild relationships and connect with people.

• Organized, adaptable, and able tomanage multiple priorities.

• Professional, positive, and motivated demeanor.

• Excellentwritten and verbal communicationskills.

Ideal Candidate Traits

• Entrepreneurial mindset with a drive to succeed.

• Team player who thrives in a collaborative environment.

• Confident communicator with a proactive approach.

What We Offer

• Comprehensivehands-on training and mentorship.

• Weekly pay, performancebonuses, andresidual income opportunities.

• Company-paid travel and recognition programs.

• 100%remote position with flexible scheduling.

Apply today to discover how you can build a rewarding, long-term career helping families protect what matters most — all while enjoying the freedom and flexibility of remote work.