Postes à Richmond, Canada

Employer Industry: Customer Service Solutions

Why consider this job opportunity:

• Salary up to $20/hr, with incentives based on performance
• Opportunity for career advancement and personal development within a supportive company culture
• Work from home with a flexible schedule
• Access to comprehensive benefits including medical, dental, and vision insurance
• Paid training and performance-based incentives available
• Engaging company initiatives promoting diversity, equity, and inclusion

• Provide inbound customer support in both Spanish and English using a call flow guide
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases efficiently
• Offer additional products and services to enhance customer experience
• Deliver exceptional customer interactions with a positive attitude

• Fluent in both Spanish and English
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Ability to maintain a quiet and distraction-free work environment at home
• Strong computer navigation skills and proficiency in multitasking

• Eagerness to learn new technologies
• Experience working in a fast-paced environment
• Access to a desktop or laptop for PC and internet testing

#CustomerService #RemoteWork #Bilingual #CareerGrowth #InclusiveWorkplace

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