Jobs in Richmond Hill, Canada

This role involves assisting clients with their tax filings using TurboImpôt, reviewing personal tax returns, and providing guidance on tax-related questions. The position is virtual, requiring interaction via video communication tools, and involves documenting interactions for accurate record-keeping.

Responsibilities include:

• Helping clients complete their tax returns using TurboImpôt products.
• Providing tax advice and reviewing self-prepared personal tax returns.
• Managing product and software inquiries.
• Utilizing government websites and team expertise to deliver accurate answers in understandable terms.
• Interacting with customers via advanced video communication software and maintaining detailed records of interactions.

Qualifications:

• Minimum of 2 years paid professional tax preparation experience.
• Ability to provide CRA RepID and use CRA's Represent a Client service.
• Experience with complex personal tax returns, including employment, self-employment, rental income, investments, foreign income, and various credits/deductions.
• Strong customer service skills, with a professional, friendly, and confident demeanor during video interactions.
• Willingness to work a flexible schedule of at least 20 hours per week.

Additional Asset Qualifications:

• Experience preparing Business (T2) and Quebec (TP1) tax returns.

Skills & Abilities:

• Fundamental understanding of tax laws and concepts.
• Effective written and verbal communication skills.
• Ability to understand and resolve complex customer issues.
• Curiosity and commitment to continuous learning.
• Basic technical troubleshooting skills.

Intuit offers a competitive compensation package, including hourly wages, performance bonuses, equity rewards, and benefits, based on skills, experience, and location. The position is remote and requires a flexible schedule.