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Remote Bilingual Disability Case Manager
Job summary
A leading financial services provider in Canada is seeking a Bilingual Disability Case Manager for a 100% remote position. In this role, you will guide plan members through illness and recovery while managing disability claims. Key responsibilities include assessing claims, maintaining effective communication with various stakeholders, and ensuring compliance with service agreements. Ideal candidates are fully bilingual in French and English, possess a healthcare background, and have strong organizational skills. The position offers a competitive salary and extensive benefits.
Benefits
Qualifications
- Fully bilingual in French and English for client communication.
- Experience in disability management or group benefits preferred.
- Strong ability to assess claims efficiently.
Responsibilities
- Manage a dedicated caseload according to service level agreements.
- Respond to emails and phone calls promptly.
- Assess claims based on various barriers.
- Collaborate with plan sponsors and treatment providers.
- Create benefit-related communication letters.
- Demonstrate empathy and understanding in communication.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.