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Jobs in Quebec, Canada

Quality Insights Analyst — Premium Support (Bilingual EN/ES)

Traveltechessentialist

Canada
Remote
CAD 71,000 - 83,000
30 days ago
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Remote LCSW Therapist - Telehealth Growth Bonus

Brave Health

Canada
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CAD 100,000 - 112,000
30 days ago

Remote Enterprise Client Success Manager

HONK

Canada
Remote
CAD 85,000 - 115,000
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Remote VP, Talent & Supply Chain Operations

Toptal

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Remote
CAD 120,000 - 150,000
30 days ago

Senior Electrical Sales Strategist — Remote (GTA)

ABB Schweiz AG

Canada
Remote
CAD 80,000 - 110,000
30 days ago
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TAM: Onboarding, API Enablement & Enterprise Impact

HONK

Canada
Remote
CAD 125,000 - 189,000
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Remote Data Product Owner - Payments Analytics

EverCommerce

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CAD 153,000 - 196,000
30 days ago

Vietnamese Voice AI Evaluator — Remote, Flexible Hours

Productive Playhouse

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CAD 60,000 - 80,000
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Senior Data Platform Engineer, AI‑First & Remote

Instacart

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CAD 193,000 - 214,000
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APAC Country Lead - Thailand Software Sales

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On‑Site Crisis Counselor | Trauma Intervention Expert

LifeWorks

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CAD 70,000 - 90,000
30 days ago

Senior Paid Media Strategist - SaaS/Tech (Remote)

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30 days ago

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CAD 70,000 - 90,000
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Remote Principal, Business Operations - Crypto Growth

P2P

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CAD 139,000 - 210,000
30 days ago

Remote Associate Product Manager - Enterprise Software

HONK

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CAD 111,000 - 140,000
30 days ago

Staff Software Engineer, Assets - Distributed Systems

Webflow

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CAD 199,000 - 282,000
30 days ago

Director of AEO & SEO

Ramp

Canada
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CAD 120,000 - 150,000
30+ days ago

Remote Frontend Engineer - Healthcare Impact

Clipboard

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CAD 125,000 - 150,000
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Deel

Canada
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CAD 80,000 - 100,000
30+ days ago

Remote Paid Focus Group Participant — Flexible Hours

Medium

Winnipeg
Remote
CAD 30,000 - 60,000
30+ days ago

Product Manager, IoT & CBS NAM — Remote

ABB Schweiz AG

Dorval
Remote
CAD 80,000 - 100,000
30+ days ago

Remote Electrification Sales Specialist - Key Accounts

ABB Schweiz AG

Milton
Remote
CAD 70,000 - 90,000
30+ days ago

Social Media Content Creator - Remote (Freelance, 15h/wk)

WestGroupe

Saint-Laurent-de-l'Île-d'Orléans
Remote
CAD 60,000 - 80,000
30+ days ago

Remote Junior Operations & Logistics Coordinator

Youtooz

Calgary
Remote
CAD 40,000 - 50,000
30+ days ago

Remote IT Audit Program Lead — SOX & ITGCs

Aurora Cannabis Inc.

Alberta
Remote
CAD 90,000 - 120,000
30+ days ago

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Quality Insights Analyst — Premium Support (Bilingual EN/ES)
Traveltechessentialist
Canada
Remote
CAD 71,000 - 83,000
Full time
30 days ago

Job summary

A premium hospitality company is seeking a Quality Insights Analyst for their Premium Support team. Based in Canada, the role focuses on ensuring exceptional customer interactions with high standards of luxury service. Candidates should have over 5 years of experience in luxury environments and be bilingual in English and Spanish. This position offers a competitive salary range of $71,000 to $83,000 CAD annually, plus potential bonuses and benefits.

Benefits

Bonus opportunities
Employee Travel Credits
Health and wellness benefits

Qualifications

  • Experience in luxury hospitality, five-star resorts, or concierge services.
  • Bilingual proficiency in Spanish and English is required.
  • Strong analytical skills with an emphasis on data-driven insights.

Responsibilities

  • Conduct quality assurance evaluations of Premium Support interactions.
  • Provide data-driven insights to optimize performance.
  • Develop reports to highlight service trends and performance gaps.

Skills

Luxury service standards
Bilingual (English & Spanish)
Analytical skills
Customer experience strategy

Education

5+ years in luxury hospitality or high-net-worth client support

Tools

Quality monitoring tools (NICE/QC)
Google Suite
Job description
A premium hospitality company is seeking a Quality Insights Analyst for their Premium Support team. Based in Canada, the role focuses on ensuring exceptional customer interactions with high standards of luxury service. Candidates should have over 5 years of experience in luxury environments and be bilingual in English and Spanish. This position offers a competitive salary range of $71,000 to $83,000 CAD annually, plus potential bonuses and benefits.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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