A recruitment firm in Canada is seeking enthusiastic individuals for a customer service role. You will assist existing and prospective clients by answering calls, distributing enrollment materials, and creating personalized policies. This position offers 100% remote work, competitive compensation, and full benefits after 3 months, with a focus on a healthy work-life balance.
Prestations
Full training provided
Competitive compensation
Paid weekly with bonuses
Career advancement opportunities
Full benefits after 3 months
Healthy work-life balance
Responsabilités
Distributes all benefit enrollment materials and determines eligibility.
Handles incoming customer service calls.
Dispatches incoming customer phone calls.
Accepts customer calls and returns customer inquiries.
Responds to client requests for coverages.
Creates and explains individualized policies.
Description du poste
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Responsibilities
Distributes all benefit enrollment materials and determines eligibility.
Handle incoming customer service calls
Dispatch incoming customer phone calls
Accept customer calls and return customer
Respond to client requests for coverages while representing their best interests.
Create and explain individualized policies via our Needs Analysis system.
Work and learn from management teams to stay up to date on new products, services, and policies.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.