Customer Service Representative - Work From Home

Spade Recruiting; Parksville; Remote; CAD 30,000 - 60,000; Full time

Job summary

A reputable recruitment firm is seeking enthusiastic, self-driven individuals to assist clients by providing outstanding service and product knowledge. This position involves customer interaction and the creation of individualized policies. You'll enjoy a fully remote work environment, competitive compensation, and career advancement opportunities.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly along with earned bonuses

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Respond to client requests for coverages.
• Create and explain individualized policies.
• Work and learn from management teams.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Benefits

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance