Customer Service - Work from Home

Spade Recruiting; Drayton Valley; Remote; CAD 35,000 - 50,000; Full time

Job summary

A recruiting company in Alberta is seeking enthusiastic individuals for customer service roles, offering full training and competitive compensation. The position involves assisting clients, handling calls, and creating policies. Enjoy the benefits of working from home and extensive career advancement opportunities. Full benefits available after three months.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly with bonuses

Career advancement opportunities

Full benefits after 3 months

Healthy work-life balance

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer.
• Respond to client requests for coverages.
• Create and explain individualized policies.
• Work with management teams on products and policies.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Benefits

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance