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Presales Architect - Voice AI, CPaaS, Contact Center
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Remote Presales Architect: Voice AI & CPaaS
Job summary
A leading communications company is seeking a Presales Architect to partner with sales and engineering teams. This remote role will involve designing multi-product solutions and mentoring colleagues. Ideal candidates will have over 6 years in presales and expertise in CPaaS or contact center solutions. The position requires strong communication skills and a proven ability to lead complex sales cycles. Benefits include competitive pay and generous leave policies.
Benefits
Qualifications
- 6+ years of progressive presales experience, including complex solution architecture.
- Deep experience designing and validating solutions using Twilio products.
- Expertise in CPaaS and/or contact center solutions.
Responsibilities
- Develop expertise in Twilio's platform and industry trends.
- Design solutions across voice and digital channels.
- Mentor team members on value-selling strategies.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.