Thought Leader Liaison (TLL) – Central/Western US

Milestone Pharmaceuticals; Remote; CAD 165,000 - 207,000; Full time

Job summary

A leading healthcare company is seeking a Thought Leader Liaison (TLL) to engage with key opinion leaders and execute marketing strategies for the launch of their new treatment. The role requires a minimum of 10 years in marketing/sales leadership with significant experience in cardiology. The ideal candidate will be based in the Central US but must be open to extensive travel. Responsibilities include managing speaker programs and contributing to promotional efforts at medical conferences. Strong interpersonal skills and business acumen are essential.

Qualifications

• Minimum 10 years’ experience in marketing/sales leadership.
• Proven ability to manage a large geographical territory.
• Excellent verbal and written communication skills.

Responsibilities

• Build relationships with key opinion leaders (KOLs) and execute marketing strategies.
• Manage speaker programs in compliance with guidelines.
• Contribute to the execution of promotional efforts at medical conferences.

Skills

Stakeholder relationship management

Extensive business travel

Training speaker programs

Marketing strategy development

Medical conference execution

Job description

WHY JOIN MILESTONE

At Milestone, we aspire to advance and implement paradigm shifts for cardiac therapy. We are currently focused on developing anti‑arrhythmia treatments for self‑administration outside of the emergency department or hospital setting for patients with acute episodes of paroxysmal supraventricular tachycardia (PSVT) and atrial fibrillation (AFib), as well as other episodic cardiovascular conditions.

In addition to our science and innovation, we are a team guided and driven by our core values. Patient needs and empowerment are continually upheld as central to our mission. Our teamwork is strengthened in an environment in which we support and challenge each other while enjoying and celebrating our achievements. We maintain an entrepreneurial, proactive, and action‑oriented mindset that places high value on grit, courage, and resolve.

Decision‑making is based on evaluating information and an idea’s merits; data‑driven proposals are both supported and sought. We act individually and as a team with humility, candor, empathy, and unwavering integrity.

We have been successful in attracting and empowering best‑in‑class talent, and we seek those with passion to join on our journey to develop treatments and to motivate change. We are excited about possibilities of this team and what we can accomplish together.

HOW WILL YOU ACHIEVE AT MILESTONE?

Reporting to the Senior Director of Commercial Strategy and Execution, the TLL function will be responsible for building relationships with speakers and regional thought leaders as well as executing marketing strategies for the launch of CARDAMYST in the US market. The Thought Leader Liaison (TLL) role is a field‑based position within the US commercial marketing organization that will focus on key option leader (KOL) relationship engagement, promotional speaker training, and supporting the strategic execution of commercial insight generation to inform company direction. The position will have a strong dotted line to the VP of Marketing.

In addition, TLL will work closely with all key functions to ensure organizational alignment with marketing strategy. The TLL function will be primarily focused on the launch of CARDAMYST for the PSVT indication and will be bound by promotional guidelines using PRC approved promotional materials. The successful candidate will ideally work remotely, but frequently travel to meet with HCPs, attend national and regional medical conferences, and interface with key Milestone stakeholders in the home office in Charlotte as needed.

YOU WILL BE RESPONSIBLE FOR

Speakers Bureau Management & Speaker Engagement

• Identification and recruitment of KOLs to deliver high‑quality speaker programs on disease state and product, when appropriate
• Managing relationships of contracted commercial speakers and consultants
• Training speakers using approved speaker materials (annual speaker training and, when needed, field‑based training)
• Execution of speaker programs in accordance with compliance policies
• Assessment of speaker performance at live and virtual programs

Medical Conferences

• Contribute to the development of national and regional commercial conference strategy and associated commercial tactics to amplify HCP awareness
• Execution of peer‑to‑peer promotional efforts at medical conferences (e.g., product theaters)

Marketing Insights & Strategy

• Establish Milestone as a credible and trusted partner amongst speakers and regional thought leaders
• Engage with assigned KOLs and solicit feedback, as necessary
• Support disease state or on‑label product conversations focused on key topics
• Execute KOL engagement activities in the field and at key congresses
• Co‑Lead Peer‑Peer Education Steering Committee

Educational Programming Support

• Provides input and support in developing account plans for Sales
• Support sales team with Regional Programming eg: PCNA Regional Meetings
• Provides field‑based speaker program training for Sales on how to efficiently implement programs

Support the execution of approved consulting opportunities

• Assist in the identification of Healthcare Professional (HCP) commercial consultants
• Facilitate, participate in, and attend advisory boards, where appropriate

ABOUT YOU

• Minimum 10 years’ experience in marketing/sales leadership
• Minimum 5 years’ experience in Cardiology (Preferred)
• Ideally located in Central US time zone (CST), but consideration for those located in Mountain time zone (MST) or Western Time Zone (PST), and preferred within 30 miles of a major metropolitan airport
• Proven ability to manage large geographical territory, ability for extensive business travel, at least 70%
• Launch experience strongly preferred
• Experience with speaker’s bureau required, including building content and training speakers
• Demonstrated ability to build productive stakeholder relationships and effectively meet their needs
• Ability to inform strategies, develop tactics, and execute against strategic plans
• Strong business acumen – understands market dynamics, business drivers, corporate goals, and impact on strategy
• Effective verbal and written communication skills and organizational abilities
• Self‑driven with strong organizational and planning skills
• Ability to leverage appropriate interpersonal styles and techniques to gain acceptance of ideas or plans
• Highly collaborative with the ability to manage multiple projects simultaneously
• Embody a can‑do entrepreneurial mindset with a willingness to both lead and support key company initiatives

Conduct all aspects of business in compliance with Milestone values, policies, SOPs, and the laws, regulations, and codes that apply to our business performance.

EEOC Statement: Milestone believes in a diverse environment and is committed to equal employment opportunities for all its employees and qualified applicants. We do not discriminate in recruitment, hiring, training, promotion, or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Milestone will make reasonable accommodation for qualified individuals with known disabilities in accordance with applicable law.

COVID‑19 VACCINATION POLICY: All Milestone employees, regardless of work location, must be fully vaccinated for COVID‑19. This requirement includes a booster dose once eligible. Requests for exemption for medical or sincerely held religious beliefs will be considered.