Why eHealth?
We may be biased, but eHealth Saskatchewan is the place to be right now! As the result of a province wide consolidation of IT services in the health care sector, we have seen substantial growth in our organization that is only going to increase as we aim to meet our expanded mandate and the immense need for our support. This gives our people a unique and rare opportunity to truly create, build, improve, and leave their mark on a growing organization.
We are a Treasury Board Crown Corporation that focuses on digital technologies to enable, support, and enhance high quality health services across the entire province. There is no greater job satisfaction than knowing the work you do is directly related to saving a life or bringing a new one into the world. Although we may not be front facing with patient care, we have a huge role in maintaining and improving IT systems and supporting health care providers and teams throughout Saskatchewan in delivering the best possible care to patients, citizens, and health system users. Programs range from primary care to acute care, and includes laboratories, pharmaceuticals, and diagnostics. Additional programs and services that support patient care and information include Virtual Care, MySaskHealthRecord, the Provincial Electronic Health Record, Health Registries (eligibility for health services/distribution of health cards) and vital event records.
Our vision is “Connected healthcare, accessible to everyone, everywhere” with a mission to “Collaborate to transform healthcare through the use of information and innovative technology”. It is a complex environment, constantly evolving and quick to change as we live our values of excellence, integrity, teamwork, courage, resilience, and collaboration.
About the Role:
Reporting to the Manager, Interoperability Services, you will provide application support to multi-user, mission critical, integration technology applications. You will research and analyze issues with existing applications and/or transactions, impact of upgrades, new releases, patches, etc. on individual and integrated applications. In addition, this role will monitor production integration technology systems to ensure optimal performance and identify opportunities to improve effectiveness.
You must be willing to participate in the on-call 24/7 support strategy. This requires a rotation of support analysts to be available to respond to priority emergency Priority 1 service disruptions after hours.
Typical Daily Duties:
- Analyzing and implementing computer application code.
- Investigate problems; determine solution options, make required code modifications, test, and implement changes.
- Provide appropriate assistance to client inquiries.
- Co-ordinate the allocation of programming resources to systems.
- Develop computer applications of moderate to high complexity.
- Support and maintain existing systems.
- Collaborate with various technology departments to complete required maintenance.
What are we looking for?
eHealth Saskatchewan is seeking a results and detail oriented individual with strong technical knowledge. This is an integral role in supporting our day-to-day operations. We are looking for a team member who takes pride in their work and has strong customer service, technical and troubleshooting abilities.
Additional skills/experience include:
- A strong technical background, facilitation skills and training experience.
- Java Programming concepts, techniques and tools.
- Database queries, concepts, theories and principles.
- Requirement analysis and solution design techniques.
- Service-level protocols, change management protocols, and version control systems.
- Experience working with integrated, enterprise scaled systems is required, healthcare setting preferred.
- Foundational knowledge of common Electronic Heath Record systems.
- HL7 and/or FHIR principles is an asset.
- Health sector related business knowledge is considered an asset.
Competencies
Communication
Ability to write/create and communicate (verbal and written), explain or present (technical or nontechnical) information to wide variety of technical and non-technical individuals and/or groups in a clear, accurate and understandable manner. Material may include, but is not limited to, user, systems and requirements documentation and procedures.
Problem Solving
Ability to diagnose technical problems such as delays, malfunctions and errors in order to determine the true cause of the problem and provide a (workable/reasonable/optimal) solution in a reasonable time frame; and
Ability to identify and respond to issues and concerns of others who may be angry or frustrated to reach a mutual understanding.
Interpersonal
Ability to build cooperative working relationships with coworkers and clients to ensure credibility and confidence in services provided as well to build capacity in client’s knowledge and ability to use and apply services.
Organizational
Ability to independently prioritize and organize one’s own workload to meet tight deadlines and successfully complete projects in changing environment. (a bit of project management involved)
Team Work/Independence
Ability to work independently and participate as a team member to meet the needs of clients and coworkers and to build productive, positive work relationships.
Technical
Ability to design, test, implement or adapt existing systems/applications in an integrated environment taking into account design alternatives, business requirements, system impacts and cost, resource and time constraints;
Ability to create and/or modify a sequence of computer instructions in order to compile, link, build and test computer executables that meet design requirements within established guidelines;
If this role sounds like the opportunity, you’ve been looking for to challenge yourself, make a difference in people’s lives, and showcase your abilities – we would love to hear from you!
Technical
Ability to design, test, implement or adapt existing systems/applications in an integrated environment taking into account design alternatives, business requirements, system impacts and cost, resource and time constraints;
Ability to create and/or modify a sequence of computer instructions in order to compile, link, build and test computer executables that meet design requirements within established guidelines;
If this role sounds like the opportunity, you’ve been looking for to challenge yourself, make a difference in people’s lives, and showcase your abilities – we would love to hear from you!
Grade: SIT09
Location: Regina, SK
Anticipated Start Date: June, 2025
Employment Type
Permanent Full-time
Location(s)
SK-Rgna-Regina
Salary Range
$38.454 - $46.812
Salary Supplement
included in hourly salary range (in-scope)
We are committed to workplace diversity.
Number of Openings
1
May 19, 2025, 11:59:00 PM