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Online Account Manager
Job summary
A leading global manufacturing firm is seeking an Account Manager to build and maintain strong customer relationships across Canada. This role will focus on managing and growing client accounts, ensuring client satisfaction, and identifying new business opportunities. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a solid understanding of client needs. This position offers a hybrid work environment, allowing for flexibility in working arrangements.
Qualifications
- Experience in managing client accounts effectively.
- Proficient in identifying upselling and cross-selling opportunities.
- Strong communication skills to engage with clients.
Responsibilities
- Manage and grow a portfolio of client accounts.
- Serve as the main point of contact for clients.
- Coordinate with internal teams to ensure service delivery.
Skills
Location: Canada (Remote / Hybrid / On-site – specify)
Employment Type: Full-time
We are seeking a client-focused Account Manager to build and maintain strong relationships with existing customers across Canada. This role focuses on account growth, client satisfaction, and long-term partnerships.
- Manage and grow a portfolio of client accounts
- Serve as the main point of contact for clients
- Understand client needs and recommend appropriate solutions
- Identify upselling and cross-selling opportunities
- Coordinate with internal teams to ensure successful service delivery
- Prepare account reports, forecasts, and performance reviews
- Resolve client issues and ensure high satisfaction levels
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.