Delivery jobs in Canada

Application deadline: January 19, 2025

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. #LI-Hybrid

Position: Network Platform Owner

Employment Type: Permanent

Compensation Details:

• Product Owner 18: Salaries typically range from $94,664 to $126,219 annually, based on qualifications and experiences, plus a performance-based incentive.

Location:

• Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change)
• This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Laval, or Brossard.
• Relocation assistance is available for eligible candidates.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

• Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
• Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
• Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
• Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
• Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
• Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.

The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:

• Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.
• Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
• Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
• Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.

Reporting to the Manager, IT Enablement Platforms, the successful candidate will be a key player in shaping the infrastructure that supports our Network solutions. Beyond technical expertise, this role demands strong leadership, exceptional communication skills, and the ability to represent EDC’s culture of professionalism and collaboration.

You will serve as the technical leader and subject matter expert for EDC’s well-established network infrastructure. This role requires a deep understanding of EDC’s network environment and evolving business needs. Your focus will be on guiding and influencing the managed service provider responsible for maintaining and supporting our network. Acting as the voice of leadership, you will ensure alignment between EDC’s objectives and service delivery, drive continuous improvement, and safeguard performance, security, and reliability across all networking services.

The ideal candidate will demonstrate the ability to negotiate diplomatically, de-escalate issues, and find creative solutions to complex problems, while building strong relationships across internal teams and external vendors that are providing our service levels and operational objectives.

• Ability to translate business needs into network strategies and ensure compliance with organizational standards.
• Skilled in vendor management and governance frameworks to maintain accountability and performance.

• Comprehensive understanding of enterprise network architecture, including switches, routers, firewalls, VPNs, and cloud connectivity.
• Capacity to assess and validate technical recommendations and decisions made by vendors and service providers.

• Strong ability to lead without direct operational control, influencing external teams and stakeholders.
• Proven experience fostering collaboration and driving outcomes through partnership.

• Expertise in network security principles and proactive risk mitigation.
• Ability to ensure resilience and continuity in a managed services model.

• Exceptional communication skills to articulate technical concepts to non-technical audiences.
• Ability to represent EDC’s interests in tactical discussions with service providers and vendors.

• Maintain a forward-looking perspective by staying current on emerging technology trends relevant to EDC’s environment, including AI, AIOps, DevOps, and automation.
• Identify gaps and opportunities for improvement, and implement changes through influence, governance, and technical alignment.

• Undergraduate Degree or college diploma in Computer Science or related field.
• Minimum 7 years of experience managing and maintaining network infrastructure and services.
• Minimum 1 year of experience as a Network Manager, Network Product/Platform Owner, or Network Team Lead, with experience in Stakeholder Management, Roadmap Development, Execution Planning/Prioritization, and Lifecycle Management.
• Deep understanding and experience in all aspects of the Network Lifecycle, including technologies such as Software Defined Networking (SDN); LAN/WAN/Data Center, Firewall/Edge, SWG/SASE, DDI, NAC, NDR, and NLB.
• Experience in cloud networking services and hybrid cloud environments.
• Experience in Governance, Risk, and Compliance (GRC), with auditing and compliance attestation (CIS, NIST, or ISO).
• Experience in ITSM/ITOM.
• Excellent verbal and written communication, critical and strategic thinking, time management, priority planning and interpersonal skills.
• Strong communication skills with stakeholder management.
• High level of initiative and ownership.
• Ability to adapt in a fast-paced, evolving environment.
• Collaborative mindset with a problem-solving attitude.

• Network certifications: Cisco Certified Network Associate (CCNA) or higher.
• Cloud certifications: Azure Network Engineer Associate or similar.
• Product Owner Certifications (Agile): Certified Scrum Product Owner (CSPO), SAFe Product Owner / Project Manager (PO/PM).
• ITSM/ITOM Certifications: ServiceNow, ITIL.
• Experience in all aspects of the Network Lifecycle using Cisco technologies.
• Experience in cloud networking services and hybrid cloud environments using Azure and VMware technologies.
• Experience in ITSM/ITOM using ServiceNow Platform.
• Bilingual in both official languages (English and French).

• EDC is dedicated to Fair Employment Practices. Applicants must be Canadian citizens or hold valid permanent residency cards at the time of application. Preference will be given to candidates who are legally able to work in Canada (Canadian Citizens or Permanent Residents). Candidates must also meet the government security screening requirements.

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Apply today!

Want to learn more about EDC? Check our website here https://www.edc.ca

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.

EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at accessibility@edc.ca . We are here to support you every step of the way.