Parts Advisor - St. James VW

Cambridge Housing Authority; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

An automotive dealership in Winnipeg is seeking a Parts Consultant for their Back Counter team. The role involves sourcing and managing parts, providing excellent customer service, and ensuring inventory flows smoothly. Candidates should have experience in automotive dealerships, be detail-oriented, and possess strong organizational skills. This position offers competitive compensation along with various employee benefits, including professional development opportunities. Apply now to be part of a dynamic team.

Benefits

Competitive compensation and benefits package

Employee vehicle purchase and service programs

Professional development opportunities

Qualifications

• Experience working within an automotive dealership or parts department.
• Strong sense of negotiation and conflict resolution skills.
• Legally authorized to work in Canada.

Responsibilities

• Research and source parts for technicians.
• Produce price estimates for parts.
• Maintain cleanliness of the work area.

Skills

Diplomacy

Organizational skills

Professionalism

Attention to detail

Resourcefulness

Education

Post-secondary diploma or relevant training

Tools

CDK software

MS Office

Job description

Job Details

Position: Parts Consultant, Back Counter – Dealership: St. James VW – Location: Winnipeg, MB – Classification: Full time, onsite, immediate vacancy – Salary: To be discussed.

Overview

St. James VW is proud to be part of the AutoCanada dealership network. AutoCanada is the largest Canadian‑owned and publicly traded automotive dealer group, operating across Canada and the United States. We are innovative, data‑driven, and our commitment to our team members, our customers, and operational excellence fuels our success.

Your Area of Focus

As a Back Counter Parts Consultant, you are the backbone of the Service Department’s efficiency. You act as the primary liaison for our technicians, identifying and accurately providing the parts needed to optimize workflow in the service bays. By managing internal work orders, providing technical expertise on part compatibility, and ensuring a fluid inventory flow, you play a critical role in reducing repair times and ensuring customer satisfaction.

What Drives Your Day-to-Day

• Research and source parts for technicians and internal needs.
• Produce price estimates for parts.
• Sell parts to customers or bill them to service work orders.
• Process special‑order parts requests that need to be ordered by the customer.
• Communicate with customers regarding the status of ordered parts and notify them upon delivery to the dealership.
• Pick up parts for customers or technicians as required.
• Restock shelves and place warranty parts into the appropriate bins.
• Maintain the cleanliness of the work area and displays.
• Comply with all company safety policies and procedures.
• Other related duties as required.

The Must‑Haves

• Familiarity or experience working within an automotive dealership and/or a parts department.
• Related post‑secondary diploma or relevant training (an asset).
• Experience with CDK software (an asset).General understanding of parts and service operations as well as inventory management.
• Strong sense of diplomacy, including negotiation and conflict resolution skills.
• Strong organizational and time‑management skills.
• Professionalism, integrity, and a consistent respect for commitments.
• Attention to detail, autonomy, and resourcefulness.
• Proficiency in Word, Excel, and the MS Office suite.
• Ability to meet physical demands, such as lifting heavy loads and standing for long periods.
• Possess a valid Quebec driver's licence and a safe driving record.
• Legally authorized to work in Canada.

Benefits

• Competitive compensation and benefits package.
• Employee vehicle purchase and service programs.
• Employee and Family Assistance Programs (EFAP).
• Company‑wide recognition events and contests throughout the year.
• Professional development and opportunities for career advancement.

Equal Opportunity Employer

We strive to create a workplace culture that values diversity and inclusion, ensures equity and equal opportunity, and fosters a sense of belonging for all team members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental or physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to persons with disabilities.

Application Process

If you think you are the ideal candidate to join the adventure, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Instagram | Facebook | LinkedIn

#LI-IA1