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Join Our Mission: Help the Helpers with Jane

Let's kick things off with a quick intro. Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane, including this one, is remote — giving you the freedom to work from any corner of Canada.

Your Role in Our Journey

At Jane, we’re all about helping the helpers — and we’re searching for a Performance Engineer to join Jane’s Quality Tooling Team (QTT) — a team focused on enabling quality at scale across all product development teams. QTT builds and maintains the testing frameworks, pipelines, and tools that help Jane ship reliable, performant software with confidence.

In this role, you’ll help define and support Jane’s performance testing strategy. From load testing critical user flows to analyzing performance data in staging environments, your work will give developers and product teams the visibility they need to ensure our platform is fast, stable, and scalable. You’ll contribute to shared tooling, support pre-release testing, and help evolve the performance lab that makes performance testing a seamless part of our development process.

This is a hands-on, growth-oriented role ideal for someone with a solid foundation in performance testing who’s ready to dig deeper, collaborate cross-functionally, and grow into a more senior performance or infrastructure-focused path.

Learn More About Us

We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of themhere.

There is often a high bar set, not just for the quality of work, but for the care we show for each other and our customers. And it’s our customers raising that bar, never standing still and continually improving which keeps us on our toes. It's not just about what you've done before or how quickly you work; it's about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.

No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier every single day.

You can also learn more about Jane as a company and a product by checking out ourGlassdoor reviewsand ourCapterra Reviews.

Our vision as we move towards 2025 is all about creating More Happier Helpers. That means not just growing in numbers, but growing a community of thriving healthcare professionals who provide top-notch care with Jane at the heart of their operations. If you're someone who's feeling stifled by bureaucracy, itching to shake things up, or just someone who wants to make a genuine impact in the world, consider if the Jane team is the place for you.

We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.

In short, if you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!

• Help product teams catch performance regressions early by contributing to automated, repeatable testing in our CI/CD workflows.
• Support the execution of realistic load and stress tests in sandbox environments, simulating how our platform behaves at scale.
• Collaborate with developers to identify performance bottlenecks across both application code and infrastructure.
• Maintain and expand our performance lab environment, helping us scale our testing capabilities as Jane grows.
• Build and support dashboards and visualizations that provide actionable insights into system performance, latency, and throughput.
• Contribute to a culture of observability and continuous improvement, where performance is everyone’s responsibility — and everyone has the tools to measure it.

• 2–4 years of hands-on experience in performance testing or QA automation
• Experience using performance testing tools such as JMeter, BlazeMeter, k6, or similar frameworks.
• Understanding of performance testing methodologies (load, stress, spike, and endurance testing).
• Ability to analyze performance test results, interpret key metrics, and help identify areas for improvement across services and systems.
• A collaborative, team-first mindset and an eagerness to learn and grow in a supportive engineering environment.

• Experience working in a SaaS environment, particularly in a company going through hyper-growth.
• Basic scripting in Python, Groovy, or Shell for automation.
• Experience with infrastructure observability tools like Datadog, Grafana or Dynatrace
• Experience working in agile environments and familiarity with various project management methodologies.
• Familiarity with AWS services, Kubernetes, Terraform, CI/CD workflows, and container orchestration.

Compensation & Benefits

At Jane, we’re committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $95,100 to $142,600. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.

Most new hires join at the accomplished stage, which for this role represents an annual salary of $112,900. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.

We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.

Paying clearly is one of our compensation fundamentals. Watch this short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.

We also offer a comprehensive benefits package, You can learn more about it here!

At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.

We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.

We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.