Senior AV Lead & Event Solutions Architect

Encore; Vancouver; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading event technology company is seeking a Sr. Technical Lead to support audiovisual operations for events in Vancouver. This role focuses on ensuring flawless execution of events through technical setup, providing exceptional customer service, and developing team skills. Candidates must have a Bachelor's degree and significant experience in technical roles as well as in customer-facing positions. The work environment is diverse, covering hotels and warehouses, with flexible hours expected.

Qualifications

• 2+ years of field experience in specialty area is required.
• 2-3 years of customer service or hospitality experience is preferred.
• Ability to interact professionally with a diverse workforce.

Responsibilities

• Oversee setup, operation, and breakdown of audiovisual equipment.
• Provide mentorship and coaching to team members on technical skills.
• Maintain a positive client relationship and ensure event satisfaction.

Skills

Customer service

Technical skills

Mentorship

Education

Bachelor’s Degree

Job description

A leading event technology company is seeking a Sr. Technical Lead to support audiovisual operations for events in Vancouver. This role focuses on ensuring flawless execution of events through technical setup, providing exceptional customer service, and developing team skills. Candidates must have a Bachelor's degree and significant experience in technical roles as well as in customer-facing positions. The work environment is diverse, covering hotels and warehouses, with flexible hours expected.